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    Unable to retrieve package information

    Scheduled Pinned Locked Moved General pfSense Questions
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    • C
      chathura225
      last edited by

      Hi,

      when i try to install package from package installer following error occurred

      Unable to retrieve package information.

      help me

      1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan
        last edited by

        Hi,

        Are you sure about this IP : 200.10.10.75 ? That's your WAN IP ?

        You're talking about an error, you showed the consequences but you didn't tell what you've been doing to get there.
        The solution would be easier with details, some one could tell you to undo what you did and things start working again.

        Btw : pfSense, out of the box, works. You could upgrade it - install packages, whatever.
        Then a guy comes along, and applies new settings. Very popular lately is : don't use the Internet to resolve domain names, use third party services. And the things start to break badly …

        Well, guess what ?  ;) The quick solution : go back to default (use Resolver) and your done.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • C
          chathura225
          last edited by

          Hi Thanks for the reply

          200.10.10.75 is My LAN IP

          Currently i can ping internet and i can access internet trough firewall but when i go to available package in package installer following error occurs

          "Unable to retrieve package information"

          1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan
            last edited by

            @chathura225:

            200.10.10.75 is My LAN IP

            No way.
            It should be 192.168.1.1/24.
            Why did you chose something like 200.10.10.75 ??
            200.10.10.75 is a 'real' Internet IP probably not owned and not usable by you http://geoiplookup.net/ip/200.10.10.75

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            1 Reply Last reply Reply Quote 0
            • C
              chathura225
              last edited by

              Hi,

              Thanks everyone for support i resolve this issue

              O 1 Reply Last reply Reply Quote 0
              • O
                orangepunkt @chathura225
                last edited by

                @chathura225
                HI chathura225,
                seems that I'am in a same case, would you please give me a clue or describe the stepz that you followed to resolve this issue.

                Thanks in advance

                1 Reply Last reply Reply Quote 0
                • RicoR
                  Rico LAYER 8 Rebel Alliance
                  last edited by

                  https://forum.netgate.com/topic/139900/package-update-reinstall-issues-after-update-to-2-2-4_2

                  -Rico

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