WAN Port not passing traffic through gateway
I have been having this problem for a bit. If I set up my WAN port with the static IPv4 settings it always reads that the gateway is down and will not pass traffic. The settings are:
IP Address: 24.x.x.4/29
Gateway: 24.x.x.1 (Set as Default)
What is really confuses me is that if I plug the connection to the cable modem into one of the other spare ports; not the LAN obviously, it connects just fine and passes traffic normally and says that the gateway is active.
The cable modem is an Arris DG1670 with Spectrum. We have a set of 4 static IP Address and I get the same results every time. I have tried just connecting with the WAN port and no firewall turned on, and I have tried rebooting the cable modem after the change while PfSense was on and when PfSense is off and then booting PfSense up after waiting a bit. Still won't connect.
I feel as if I am missing something easy or have a really odd problem. Any assistance would me much appreciated. Thank you!
When you set the interface as static - what are you setting for the monitor IP? Does it actually answer a zero sized ping? What gets setup as monitor when you set it to dfhcp?
A DG1670 is not a "modem" its a gateway has wifi and moca even… So are you using it as a bridge? Many such gateways when the clients have static IPs will allow for 1 port on the device to be bridged while the other ports on the device are set to nat and provide dhcp, etc.
I would suggest you get with your ISP on proper setup of the device for how you want to use it.
Sorry it has taken me a bit to rely, I have had the flu and haven't been able to check many things lately.
I will Check on the settings for the WAN port you mentioned on the PfSense box tomorrow if I can schedule some down time at night.
Sorry for the mixup with the Arris box, I had the wrong terminology stuck in my head. I will Check with the ISP, but from what I know right now the wifi is turned off on it, and none of the ports have NAT or DHCP enabled. Originally it was setup so that each port could use a different static IP because they have their phones routed to one, the main trunk to another, and then back in the day it was a webserver and backup. Other devices I plug into any of the ports with static IPs work fine.
But I will Check all of the settings and report back. Thanks for the help!
The Monitor ping seemed to do the trick. Thank you for all of the help!