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    WAN Port not passing traffic through gateway

    Scheduled Pinned Locked Moved Routing and Multi WAN
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    • N
      Net.fbc
      last edited by

      I have been having this problem for a bit. If I set up my WAN port with the static IPv4 settings it always reads that the gateway is down and will not pass traffic.  The settings are:

      IP Address: 24.x.x.4/29
      Gateway: 24.x.x.1 (Set as Default)

      What is really confuses me is that if I plug the connection to the cable modem into one of the other spare ports; not the LAN obviously, it connects just fine and passes traffic normally and says that the gateway is active.

      The cable modem is an Arris DG1670 with Spectrum.  We have a set of 4 static IP Address and I get the same results every time.  I have tried just connecting with the WAN port and no firewall turned on, and I have tried rebooting the cable modem after the change while PfSense was on and when PfSense is off and then booting PfSense up after waiting a bit.  Still won't connect.

      I feel as if I am missing something easy or have a really odd problem.  Any assistance would me much appreciated.  Thank you!

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      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by

        When you set the interface as static - what are you setting for the monitor IP?  Does it actually answer a zero sized ping?  What gets setup as monitor when you set it to dfhcp?

        A DG1670 is not a "modem" its a gateway has wifi and moca even… So are you using it as a bridge?  Many such gateways when the clients have static IPs will allow for 1 port on the device to be bridged while the other ports on the device are set to nat and provide dhcp, etc.

        I would suggest you get with your ISP on proper setup of the device for how you want to use it.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
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        • N
          Net.fbc
          last edited by

          Sorry it has taken me a bit to rely, I have had the flu and haven't been able to check many things lately.

          I will Check on the settings for the WAN port you mentioned on the PfSense box tomorrow if I can schedule some down time at night.

          Sorry for the mixup with the Arris box, I had the wrong terminology stuck in my head. I will Check with the ISP, but from what I know right now the wifi is turned off on it, and none of the ports have NAT or DHCP enabled.  Originally it was setup so that each port could use a different static IP because they have their phones routed to one, the main trunk to another, and then back in the day it was a webserver and backup.  Other devices I plug into any of the ports with static IPs work fine.

          But I will Check all of the settings and report back.  Thanks for the help!

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          • N
            Net.fbc
            last edited by

            The Monitor ping seemed to do the trick.  Thank you for all of the help!

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