SOT: Need opinions, is there a broken router in this tracert
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Hi,
Battling with a streaming video company on this, their videos come to our location and when played buffer at random times, buffering goes on 15-30 seconds. We do not experience this with six other video services (video, Spectrum.tv, adobe connect, youtube, jwplayer, etc). Their videos are hosted at AWS, Virginia
I think its a broken router. From the attachments bb2 and bb3, would you agree? I've attached a tracert to jwplayer for comparison, different path, but seems to resolve normally.
Don't know who else to ask on this, but you the experts. :o)
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Because a hop doesn't answer in a trace? You assume they are broken?
Sorry but no… There are many a router on the net that does not answer a trace.. You could try using something other than windows, linux defaults to UDP vs icmp, and or you could use TCP in the trace, etc. Sometimes that helps resolve a hop..
