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    Problem with Huawei E3372 / VMware ESXi 6.5 / pfSense

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    • R
      RobertW
      last edited by

      My configuration:
      Hardware: HP Microserver Gen8
      Modem: Huawei E3372h-153 switch to E3372 stick modem-mode
      OS Hypervisor: VMware ESXi 6.5 U1 (Build 7388607)
      OS VM: FreeBSD 11.1-RELEASE-p6 + PfSense 2.4.2-RELEASE-p1 (instalation from iso appliance)

      1. At the beginning I switched Huawei E3372h-153 version to E3372 stick modem according to instructions:
      http://blog.asiantuntijakaveri.fi/2015/07/convert-huawei-e3372h-153-from.html

      2. With AT commands, I switch mass-storage mode (required for VMWare to see USB device) in modem mode and support PPP - AT^SETPORT="FF; 12,10,16" (for only NDIS should be set AT^SETPORT="FF;12,16")

      3. In VMware, I see USB device HUAWEIMOBILE:

      [root@HP:~] lsusb
      Bus 004 Device 002: ID 12d1:1506 Huawei Technologies Co., Ltd. Modem/Networkcard
      Bus 002 Device 004: ID 0424:4030 Standard Microsystems Corp.
      Bus 002 Device 003: ID 0424:2660 Standard Microsystems Corp. Hub
      Bus 004 Device 001: ID 0e0f:8003 VMware, Inc.
      Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
      Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
      Bus 003 Device 001: ID 0e0f:8001 VMware, Inc.
      Bus 002 Device 001: ID 0e0f:8002 VMware, Inc.
      Bus 001 Device 001: ID 0e0f:8002 VMware, Inc.
      
      
      [root@HP:~] lsusb -s 004:002 -vvv
      
      Bus 004 Device 002: ID 12d1:1506 Huawei Technologies Co., Ltd. Modem/Networkcard
      Device Descriptor:
        bLength                18
        bDescriptorType         1
        bcdUSB               2.10
        bDeviceClass            0 (Defined at Interface level)
        bDeviceSubClass         0
        bDeviceProtocol         0
        bMaxPacketSize0        64
        idVendor           0x12d1 Huawei Technologies Co., Ltd.
        idProduct          0x1506 Modem/Networkcard
        bcdDevice            1.02
        iManufacturer           1 HUAWEI_MOBILE
        iProduct                2 HUAWEI_MOBILE
        iSerial                 0
        bNumConfigurations      1
        Configuration Descriptor:
          bLength                 9
          bDescriptorType         2
          wTotalLength          175
          bNumInterfaces          3
          bConfigurationValue     1
          iConfiguration          0
          bmAttributes         0x80
            (Bus Powered)
          MaxPower                2mA
          Interface Descriptor:
            bLength                 9
            bDescriptorType         4
            bInterfaceNumber        0
            bAlternateSetting       0
            bNumEndpoints           2
            bInterfaceClass       255 Vendor Specific Class
            bInterfaceSubClass      3
            bInterfaceProtocol     18
            iInterface              0
            ** UNRECOGNIZED:  05 24 00 10 01
            ** UNRECOGNIZED:  04 24 02 02
            ** UNRECOGNIZED:  05 24 01 00 00
            ** UNRECOGNIZED:  05 24 06 00 00
            Endpoint Descriptor:
              bLength                 7
              bDescriptorType         5
              bEndpointAddress     0x81  EP 1 IN
              bmAttributes            2
                Transfer Type            Bulk
                Synch Type               None
                Usage Type               Data
              wMaxPacketSize     0x0200  1x 512 bytes
              bInterval               0
            Endpoint Descriptor:
              bLength                 7
              bDescriptorType         5
              bEndpointAddress     0x01  EP 1 OUT
              bmAttributes            2
                Transfer Type            Bulk
                Synch Type               None
                Usage Type               Data
              wMaxPacketSize     0x0200  1x 512 bytes
              bInterval               0
          Interface Descriptor:
            bLength                 9
            bDescriptorType         4
            bInterfaceNumber        1
            bAlternateSetting       0
            bNumEndpoints           3
            bInterfaceClass       255 Vendor Specific Class
            bInterfaceSubClass      3
            bInterfaceProtocol     16
            iInterface              0
            ** UNRECOGNIZED:  05 24 00 10 01
            ** UNRECOGNIZED:  04 24 02 02
            ** UNRECOGNIZED:  05 24 01 00 01
            ** UNRECOGNIZED:  05 24 06 00 00
            Endpoint Descriptor:
              bLength                 7
              bDescriptorType         5
              bEndpointAddress     0x83  EP 3 IN
              bmAttributes            3
                Transfer Type            Interrupt
                Synch Type               None
                Usage Type               Data
              wMaxPacketSize     0x000a  1x 10 bytes
              bInterval               9
            Endpoint Descriptor:
              bLength                 7
              bDescriptorType         5
              bEndpointAddress     0x82  EP 2 IN
              bmAttributes            2
                Transfer Type            Bulk
                Synch Type               None
                Usage Type               Data
              wMaxPacketSize     0x0200  1x 512 bytes
              bInterval               0
            Endpoint Descriptor:
              bLength                 7
              bDescriptorType         5
              bEndpointAddress     0x02  EP 2 OUT
              bmAttributes            2
                Transfer Type            Bulk
                Synch Type               None
                Usage Type               Data
              wMaxPacketSize     0x0200  1x 512 bytes
              bInterval               0
          Interface Descriptor:
            bLength                 9
            bDescriptorType         4
            bInterfaceNumber        2
            bAlternateSetting       0
            bNumEndpoints           1
            bInterfaceClass       255 Vendor Specific Class
            bInterfaceSubClass      3
            bInterfaceProtocol     22
            iInterface              7 NCM Network Control Model
            ** UNRECOGNIZED:  05 24 00 10 01
            ** UNRECOGNIZED:  06 24 1a 00 01 1f
            ** UNRECOGNIZED:  0d 24 0f 09 0f 00 00 00 ea 05 03 00 01
            ** UNRECOGNIZED:  05 24 06 02 02
            Endpoint Descriptor:
              bLength                 7
              bDescriptorType         5
              bEndpointAddress     0x85  EP 5 IN
              bmAttributes            3
                Transfer Type            Interrupt
                Synch Type               None
                Usage Type               Data
              wMaxPacketSize     0x0010  1x 16 bytes
              bInterval               5
          Interface Descriptor:
            bLength                 9
            bDescriptorType         4
            bInterfaceNumber        2
            bAlternateSetting       1
            bNumEndpoints           3
            bInterfaceClass       255 Vendor Specific Class
            bInterfaceSubClass      3
            bInterfaceProtocol     22
            iInterface              8 CDC Network Data
            Endpoint Descriptor:
              bLength                 7
              bDescriptorType         5
              bEndpointAddress     0x85  EP 5 IN
              bmAttributes            3
                Transfer Type            Interrupt
                Synch Type               None
                Usage Type               Data
              wMaxPacketSize     0x0010  1x 16 bytes
              bInterval               5
            Endpoint Descriptor:
              bLength                 7
              bDescriptorType         5
              bEndpointAddress     0x84  EP 4 IN
              bmAttributes            2
                Transfer Type            Bulk
                Synch Type               None
                Usage Type               Data
              wMaxPacketSize     0x0200  1x 512 bytes
              bInterval               0
            Endpoint Descriptor:
              bLength                 7
              bDescriptorType         5
              bEndpointAddress     0x03  EP 3 OUT
              bmAttributes            2
                Transfer Type            Bulk
                Synch Type               None
                Usage Type               Data
              wMaxPacketSize     0x0200  1x 512 bytes
              bInterval               0
      Binary Object Store Descriptor:
        bLength                 5
        bDescriptorType        15
        wTotalLength           22
        bNumDeviceCaps          2
        USB 2.0 Extension Device Capability:
          bLength                 7
          bDescriptorType        16
          bDevCapabilityType      2
          bmAttributes   0x00000002
            Link Power Management (LPM) Supported
        SuperSpeed USB Device Capability:
          bLength                10
          bDescriptorType        16
          bDevCapabilityType      3
          bmAttributes         0x00
          wSpeedsSupported   0x000f
            Device can operate at Low Speed (1Mbps)
            Device can operate at Full Speed (12Mbps)
            Device can operate at High Speed (480Mbps)
            Device can operate at SuperSpeed (5Gbps)
          bFunctionalitySupport   1
            Lowest fully-functional device speed is Full Speed (12Mbps)
          bU1DevExitLat           1 micro seconds
          bU2DevExitLat         500 micro seconds
      Device Status:     0x0001
        Self Powered
      
      

      4. In pFsense, I see USB device:

      [2.4.2-RELEASE][root@PfSense.localdomain]/root: usbconfig
      ugen0.1: <0x15ad UHCI root HUB> at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
      ugen1.1: <0x15ad EHCI root HUB> at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=SAVE (0mA)
      ugen0.2: <vmware vmware="" virtual="" usb="" mouse="">at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=ON (0mA)
      ugen0.3: <vendor 0x0e0f="" vmware="" virtual="" usb="" hub="">at usbus0, cfg=0 md=HOST spd=FULL (12Mbps) pwr=SAVE (0mA)
      ugen1.2: <huaweimobile huaweimobile="">at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (2mA)</huaweimobile></vendor></vmware> 
      
      [2.4.2-RELEASE][root@PfSense.localdomain]/root: usbconfig -d ugen1.2 dump_device_desc show_ifdrv
      ugen1.2: <huaweimobile huaweimobile="">at usbus1, cfg=0 md=HOST spd=HIGH (480Mbps) pwr=ON (2mA)
      ugen1.2.0: u3g0: <huaweimobile 0="" 2="" huaweimobile,="" class="" 0,="" rev="" 2.10="" 1.02,="" addr="">bLength = 0x0012
        bDescriptorType = 0x0001
        bcdUSB = 0x0210
        bDeviceClass = 0x0000  <probed by="" interface="" class="">bDeviceSubClass = 0x0000
        bDeviceProtocol = 0x0000
        bMaxPacketSize0 = 0x0040
        idVendor = 0x12d1
        idProduct = 0x1506
        bcdDevice = 0x0102
        iManufacturer = 0x0001  <huawei_mobile>iProduct = 0x0002  <huawei_mobile>iSerialNumber = 0x0000  <no string="">bNumConfigurations = 0x0001</no></huawei_mobile></huawei_mobile></probed></huaweimobile></huaweimobile> 
      

      5. I set up according to the instructions: (https://doc.pfsense.org/index.php/Known_Working_3G-4G_Modems):
      Link interface: /dev/cuaU0.1 and Init string: &F&C1&D2E0S0=0

      6. But I have a problem with establishing a connection  :'(

      Mar 14 09:30:47 	ppp 		[opt1_link0] Link: DOWN event
      Mar 14 09:30:47 	ppp 		[opt1_link0] LCP: Down event
      Mar 14 09:30:47 	ppp 		[opt1_link0] Link: reconnection attempt 116 in 4 seconds
      Mar 14 09:30:51 	ppp 		[opt1_link0] Link: reconnection attempt 116
      Mar 14 09:31:04 	ppp 		[opt1_link0] CHAT: The modem is not responding to "AT" at ModemCmd: label.
      Mar 14 09:31:04 	ppp 		[opt1_link0] MODEM: chat script failed
      Mar 14 09:31:04 	ppp 		[opt1_link0] Link: DOWN event
      Mar 14 09:31:04 	ppp 		[opt1_link0] LCP: Down event 
      

      How to solve this problem ? In the target configuration I would like to set modem as WAN.

      Best Regards,
      Robert

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        It's not responding on cuaU0.1 but the USB serial ports are present which is most of the battle. Did you try cuaU0.0?

        Steve

        1 Reply Last reply Reply Quote 0
        • R
          RobertW
          last edited by

          @stephenw10:

          It's not responding on cuaU0.1 but the USB serial ports are present which is most of the battle. Did you try cuaU0.0?

          Steve

          Thank you for your answer.
          After switching to cuaU0.0. Result of changes in logs:

          Mar 15 09:15:43 	ppp 		[opt1_link0] Link: DOWN event
          Mar 15 09:15:43 	ppp 		[opt1_link0] LCP: Down event
          Mar 15 09:15:43 	ppp 		[opt1_link0] Link: reconnection attempt 30 in 2 seconds
          Mar 15 09:15:45 	ppp 		[opt1_link0] Link: reconnection attempt 30
          Mar 15 09:15:46 	ppp 		[opt1_link0] CHAT: Detected Custom modem.
          Mar 15 09:15:46 	ppp 		[opt1_link0] CHAT: Dialing server at *99***1#...
          Mar 15 09:15:46 	ppp 		[opt1_link0] CHAT: ATDT*99***1#
          Mar 15 09:15:46 	ppp 		[opt1_link0] CHAT: Invalid dial init string.
          Mar 15 09:15:46 	ppp 		[opt1_link0] MODEM: chat script failed
          Mar 15 09:15:46 	ppp 		[opt1_link0] Link: DOWN event 
          
          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Remove the init string you have. You probably don't need one there.

            Steve

            1 Reply Last reply Reply Quote 0
            • R
              RobertW
              last edited by

              @stephenw10:

              Remove the init string you have. You probably don't need one there.

              Steve

              unfortunately, it's still wrong:

              Mar 15 16:41:29 	ppp 		[opt1_link0] LCP: Down event
              Mar 15 16:41:29 	ppp 		[opt1_link0] Link: reconnection attempt 186 in 4 seconds
              Mar 15 16:41:33 	ppp 		[opt1_link0] Link: reconnection attempt 186
              Mar 15 16:41:34 	ppp 		[opt1_link0] CHAT: +CGDCONT=1,"IP","internet"
              Mar 15 16:41:34 	ppp 		[opt1_link0] CHAT: Detected Hayes compatible modem.
              Mar 15 16:41:34 	ppp 		[opt1_link0] CHAT: The modem responded with "ERROR" to the command "AT&F&C1&D2E0S0=0M1" at ModemCmd: label.
              Mar 15 16:41:34 	ppp 		[opt1_link0] MODEM: chat script failed
              Mar 15 16:41:34 	ppp 		[opt1_link0] Link: DOWN event 
              
              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Hmm, you seem to be in exactly the same situation as this guy: https://forum.pfsense.org/index.php?topic=145181.0

                You just need the right init string. You probably don't need any inti string but mpd is inserting something in there anyway. Maybe try something very simple there like 'I' or just a space.

                You can open the connection in a terminal and try some strings.

                Steve

                1 Reply Last reply Reply Quote 0
                • R
                  RobertW
                  last edited by

                  @stephenw10:

                  Hmm, you seem to be in exactly the same situation as this guy: https://forum.pfsense.org/index.php?topic=145181.0

                  You just need the right init string. You probably don't need any inti string but mpd is inserting something in there anyway. Maybe try something very simple there like 'I' or just a space.

                  You can open the connection in a terminal and try some strings.

                  Steve

                  Modem talk on port cuaU0.1 (ATI command result. I have to enter the command twice)

                  2.4.2-RELEASE][root@PfSense.localdomain]/root: cu -s 115200 -l cuaU0.1
                  Connected
                  
                  Manufacturer: huawei
                  Model: E3372
                  Revision: 21.200.07.00.805
                  IMEI: 868757029114655
                  +GCAP: +CGSM,+DS,+ES
                  
                  OK
                  

                  What is the connection procedure? (AT commands)

                  Best Regards,
                  Robert

                  1 Reply Last reply Reply Quote 0
                  • A
                    AndrewZ
                    last edited by

                    Try to follow the guidelines I provided here

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Ah, so just use 'Z' as the init string should work from where you are then.

                      Steve

                      1 Reply Last reply Reply Quote 0
                      • R
                        RobertW
                        last edited by

                        @stephenw10:

                        Ah, so just use 'Z' as the init string should work from where you are then.

                        Steve

                        It works, thank you very much. He helped init string Z in pfSense

                        1 Reply Last reply Reply Quote 0
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