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    PfSense 2.4.3-RELEASE and ntopng Core Dump

    Scheduled Pinned Locked Moved Traffic Monitoring
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    • U
      ultrajones
      last edited by

      I just updated to pfSense 2.4.3-RELEASE (amd64) and now ntopng won't start.  Any ideas?

      kernel: pid 93326 (ntopng), uid 0: exited on signal 11 (core dumped)

      Regards,
      Ultrajones

      1 Reply Last reply Reply Quote 0
      • NollipfSenseN
        NollipfSense
        last edited by

        I am getting this: Apr 1 19:30:27 ntopng [Redis.cpp:97] ERROR: ntopng requires redis server to be up and running

        Wondered how to get it up and running!

        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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        • K
          kikawala
          last edited by

          @ultrajones:

          I just updated to pfSense 2.4.3-RELEASE (amd64) and now ntopng won't start.  Any ideas?

          kernel: pid 93326 (ntopng), uid 0: exited on signal 11 (core dumped)

          Regards,
          Ultrajones

          Uncheck this in ntopng Settings: Disable Alerts - Disables all alerts generated by ntopng, such as flooding notifications.

          1 Reply Last reply Reply Quote 0
          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            There is an updated ntopng package available for testing on 2.4.4 snapshots which should address this problem. Give it a try there and see if it works for you.

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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            • E
              eduardr
              last edited by

              Same issue on various firewalls we recently updated. Thanks for the tip on not ticking the alerts setting. That got ntopng started for us. Also explains the mystery of why a couple of the firewalls had ntopng running - they had the alert setting already unticked.

              1 Reply Last reply Reply Quote 0
              • NollipfSenseN
                NollipfSense
                last edited by

                By default, alert is unchecked and checking does nothing to get it running…the ball seems to have been dropped for January's update.  According to the developer:

                Redis is a separate server package, just like mysql, for example. MySQL
                provides separate server package and client libraries. ports usually
                depend only on the client part. No dependency is added on the server,
                because the server needs extra configuration, but most importantly the
                server does not need to run on the same machine.

                Redis does not have a "client library" so no dependency is needed to
                compile and run ntopng. The redis server is required but could run on
                another machine. Adding an hard dependency on redis would not solve your
                problem (you would anyway have to start and maybe configure it) and
                would be an annoyance for people using a redis server residing somewhere
                else (another machine, or perhaps the amazon Elasicache service).

                So, it seems that, that were missed with the upgrade to Pfsense 2.4.3 release. That Redis issue started sometime in January as that's when It stops working for me; so, I uninstalled with hope would get fixed for April's release...disappointed now!

                pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                • P
                  Paint
                  last edited by

                  any updates on this? I am experiencing the same issues with ntopng after updating. I'm missing my beloved ntopng  :'( :'( :'(

                  pfSense i5-4590
                  940/880 mbit Fiber Internet from FiOS
                  BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
                  Netgear R8000 AP (DD-WRT)

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                  • F
                    firebane
                    last edited by

                    Yeah curious about this as well as the same thing is happening to me and its one of the reason why I installed pfSense for.

                    I've tried all the fixes but it still ends up with a core dump.

                    I've seen posts about maybe updating it to the package from the 2.3.5 release but not sure how one would do that?

                    1 Reply Last reply Reply Quote 0
                    • P
                      Paint
                      last edited by

                      @firebane:

                      Yeah curious about this as well as the same thing is happening to me and its one of the reason why I installed pfSense for.

                      I've tried all the fixes but it still ends up with a core dump.

                      I've seen posts about maybe updating it to the package from the 2.3.5 release but not sure how one would do that?

                      latest version of ntopng (0.8.12) solves the problem

                      pfSense i5-4590
                      940/880 mbit Fiber Internet from FiOS
                      BROCADE ICX6450 48Port L3-Managed Switch w/4x 10GB ports
                      Netgear R8000 AP (DD-WRT)

                      1 Reply Last reply Reply Quote 0
                      • F
                        firebane
                        last edited by

                        @Paint:

                        @firebane:

                        Yeah curious about this as well as the same thing is happening to me and its one of the reason why I installed pfSense for.

                        I've tried all the fixes but it still ends up with a core dump.

                        I've seen posts about maybe updating it to the package from the 2.3.5 release but not sure how one would do that?

                        latest version of ntopng (0.8.12) solves the problem

                        And how would I install it? Because according to pfSense I am running the latest version.

                        1 Reply Last reply Reply Quote 0
                        • A
                          AMD_infinium05
                          last edited by

                          @Paint:

                          @firebane:

                          Yeah curious about this as well as the same thing is happening to me and its one of the reason why I installed pfSense for.

                          I've tried all the fixes but it still ends up with a core dump.

                          I've seen posts about maybe updating it to the package from the 2.3.5 release but not sure how one would do that?

                          latest version of ntopng (0.8.12) solves the problem

                          I have updated nTopNG to 0.8.12 and package manager says that as well. But still not able to start the service.

                          I have unticked the Disable alerts in NtopNG settings
                          Also checked the /usr/local/etc/rc.d/ntopng.sh file and there is no -H in line 9.

                          Any thoughts?

                          1 Reply Last reply Reply Quote 0
                          • A
                            AMD_infinium05
                            last edited by

                            I solved this,

                            Uninstalled ntopng package, and reinstall.

                            After setting up the config and save, ntopng is now running.

                            1 Reply Last reply Reply Quote 0
                            • D
                              daemonix
                              last edited by

                              even updating to 2.4.4 gives me the same problem: 0.8.13_1

                              pid 50447 (ntopng), uid 0: exited on signal 11 (core dumped)

                              Any ideas?

                              _ 1 Reply Last reply Reply Quote 0
                              • _
                                _igor_ @daemonix
                                last edited by

                                Same here with pfsense 2.4.4-RELEASE (amd64)
                                kompiliert am: Thu Sep 20 09:03:12 EDT 2018
                                FreeBSD 11.2-RELEASE-p3

                                pid 81079 (ntopng), uid 0: exited on signal 11 (core dumped)

                                :(

                                uninstalled with deleting settings, reinstalled, no change.
                                I'm using squid and squidguard, snort and lightsquid...

                                1 Reply Last reply Reply Quote 0
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