SG-4860 Frozen with red Status light on then powers off
I have a problem with a 3 years old SG-4860, status LED lights bright red when powering up (LAN and WAN ports LEDs are also lit), and for a few minutes, then it goes dead. Can't connect to the unit at all.
i opened a support ticket to netgate but they wont help as it's not guaranteed anymore.
ivor last edited by
Just checked with our support, we actually have issued an RMA for you 4860. Looks like you sent a few questions after RMA was issued and our support staff didn't catch it. Someone will respond to your ticket right away. To repeat, RMA was issued for your 4860 :)
Thank you I received a new message form netgate support since i created this topic. I will send the unit to Austin for replacement.