Wiped SD card, how to get it running again?



  • Got a second hand netgate (I think?) small black box, no labels whatsoever, 3 NIC ports, 2 USB and 1 Serial.

    Wanted to wipe the slate clean so I formatted the SD card and used Rufus to install the latest PFS .img file. Popped it back in and now getting a 192.168.6.55 address. No serial output as well using putty COM3 115200. I'm probably doing something really wrong but I don't know PF sense very well outside of installing it on a workstation with video out.

    Did I wipe an important part of the bootloader perhaps?

    Thanks in advance!


  • Netgate

    What to do depends on the hardware. Not knowing what hardware it is means guessing here. Not going to do that. At least post a picture.



  • I may have figured it out. First, I was using a null modem cable (not serial) or vice versa. So I can successfully console in now. Now I think I need to boot to USB installer and install to SD card.


  • Netgate

    👍



  • Okay so I'm part of the way there. I eventually get to a command prompt. How does the actual install process go?

    Console type [vt100]: is where I'm at now

    Can't type anything at the console either from remote keyboard or keyboard plugged directly into the firewall.

    Here's the product in question btw http://prntscr.com/jrrd4c


  • Netgate

    Sounds like your serial cable still isn't right.

    Still have no idea what hardware you're trying to talk to.

    It is either a serial console or VGA. A directly-attached keyboard isn't going to work with a serial console. 🤦



  • @derelict said in Wiped SD card, how to get it running again?:

    Sounds like your serial cable still isn't right.

    Still have no idea what hardware you're trying to talk to.

    It is either a serial console or VGA. A directly-attached keyboard isn't going to work with a serial console. 🤦

    I've seen Lanner boxes where you use a direct attached keyboard to control the serial console, but that's only for the BIOS setup. It sounds like an APU1, so I'd check the null-modem cable and verify the console settings are correct. I also would replace the SD card with an msata drive.


  • Netgate Administrator

    It's an APU2 so was never sold by Netgate.

    If you can't send any keystrokes that could be a bad serial cable or it could be a bad terminal setup. Particularly we have seen that with Mac clients using a USB/serial converter.

    Steve