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    Repeat NUT corruption?

    Scheduled Pinned Locked Moved pfSense Packages
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    • D
      DownloadDeviant
      last edited by DownloadDeviant

      Hello all,

      I had this problem before and chalked it up to a fluke back in July 2017, but it happened again exactly as before this morning so I'm seeking some guidance now. My stats are in my signature.

      NOTE:
      NUT was properly configured and has been working reliably for a year now. I've even experience 5 or 6 real world tests and it shut down properly during storm outages a few times. My UPS is directly connected to my Synology DS415+ Diskstation(remote UPS/NUT server) and the pfSense router is a client. I've made no changes other than updating from 2.4.3 to 2.4.3p1 recently. Everything else has been untouched for months. I have NOT reinstalled NUT at this point either. Waiting for feedback.

      In short -
      My pfSense router shutdown by itself this morning. No power outage or fluctuations. I had to reinstall 2.4.3 and recover via Pre-Flight Install with a matching 2.4.3 config file. All my hardware tests fine, even the CyberPower UPS.

      Like in July, a reinstall & recovery from a clean config backup file didn't work. It just immediately shutdown again. I had to search for and REMOVE all references to the NUT package. This is how I solved the problem before so it was not as terrible an experience this time around.

      I have no logs because...reinstall. The only thing I have are these email notifications prior to me noticing the router was off.
      Wed, 20 Jun 2018 09:37:42 -0400
      UPS ups@192.168.79.155 on battery
      Wed, 20 Jun 2018 09:37:47 -0400
      UPS ups@192.168.79.155 on line power
      Wed, 20 Jun 2018 09:38:12 -0400
      Auto logout and shutdown proceeding
      Wed, 20 Jun 2018 09:38:12 -0400
      UPS ups@192.168.79.155: forced shutdown in progress

      What I think could be possible causes:
      NUT update went bad?
      Communication glitch between Synology and pfSense/NUT?
      NUT became confused, thought UPS was on battery, shutdown and got 'stuck' believing UPS was on battery and should shutdown.

      I want to understand what is happening so I can learn and I'd like to prevent this sort of thing from happening again.

      Thanks for any and all assistance.

      System: pfSense 2.4.3p1 - ZFS CPU: AMD Athlon 5350 (Kabini) MOBO: ASRock AM1H-ITX HD: 60GB SSD Patriot Inferno RAM: G.SKILL 8GB DDR3 2133 NIC: Intel I350-T2 PS: Lite-On 75W AC PACKAGES: Cron, NUT

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