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    SG-4680 Failed

    Official Netgate® Hardware
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    • S
      staticelement last edited by

      Earlier today I came back to my computer from lunch and realized I did not have internet. Upon inspecting my SG-4680 I noticed that it was powered off. I unplugged it and upon plugging it back in it powered on. However, there is a solid red status indicator light lit and after a few moments it shuts itself back off again.

      Does anyone know what this means? Is it because of a hardware failure, or something that can be fixed by me?

      Thanks in advance for your advice!

      dotdash 1 Reply Last reply Reply Quote 0
      • dotdash
        dotdash @staticelement last edited by

        @staticelement - Call Netgate support. Most likely failed. Had the BIOS been updated to a 'safe' version?

        1 Reply Last reply Reply Quote 1
        • ivor
          ivor last edited by

          Please contact our support so they can have a look. Simply submit a ticket here.

          Thanks!

          Need help fast? Our support is available 24/7 https://www.netgate.com/support/

          1 Reply Last reply Reply Quote 0
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