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    SG 1000 stuck in boot loop after initial configuration

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    • R
      rpartridge
      last edited by

      One of my SG-1000s is stuck in a boot loop. Previously the webconfiguration GUI worked fine, and I was also able to connect via USB. Now all I can figure out how to access is the uboot loader. Frankly, I'm stumped.

      On another known-good device the following step is

      Starting PFLOG...done.

      Any help would be greatly appreciated. Thanks!

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Welcome to pfSense 2.4.3-RELEASE (Patch 1)...

...ELF ldconfig path: /lib /usr/lib /usr/lib/compat /usr/local/lib /usr/local/lib/ipsec /usr/local/lib/perl5/5.24/mach/CORE
Soft Float compatibility ldconfig path:
done.
External config loader 1.0 is now starting... mmcsd0s1 mmcsd0s2 mmcsd0s2a
Launching the init system....... done.
Initializing.................. done.
Starting device manager (devd)...done.
Loading configuration......done.
Updating configuration...done.
Checking config backups consistency.................................done.
Setting up extended sysctls...done.
Setting timezone...done.
Configuring loopback interface...done.
Starting syslog...done.
Starting Secure Shell Services...done.
Configuring switch...done.
Setting up interfaces microcode...done.
Configuring loopback interface...done.
Creating wireless clone interfaces...done.
Configuring LAGG interfaces...done.
Configuring VLAN interfaces...done.
Configuring QinQ interfaces...done.
Configuring WAN interface...done.
Configuring LAN interface...done.
Configuring GRE interface...done.
Configuring CARP settings...done.
Syncing OpenVPN settings...done.
Configuring firewall......done.
Starting PFLOG...done.
Setting up gateway monitors...done.
Setting up static routes...done.
Setting up DNSs...Starting DNS Resolver...done.
done.
Synchronizing user settings...done.
Starting webConfigurator...done.
Configuring CRON...done.
Starting NTP time client...done.
Starting DHCP service...done.
Starting DHCPv6 service...done.
Configuring firewall......done.
mode = 0100666, inum = 60067, fs = /
panic: ffs_valloc: dup alloc
Uptime: 1m16s
Automatic reboot in 15 seconds - press a key on the console to abort
--> Press a key on the console to reboot,
--> or switch off the system now.
      1 Reply Last reply Reply Quote 0
      • ivorI
        ivor
        last edited by ivor

        That looks like file system corruption. Please try running a file system consistency check. Here's how to do it:

        1. At the console press any key to interrupt the boot loader when you see:
          Hit [Enter] to boot immediately, or any other key for command prompt.
          At the prompt enter: boot -s
          That will boot in single user mode to a question asking for a path to the shell, just press return to reach the # prompt.

        2. At the # prompt run the following command:
          /sbin/fsck -y /

        Run the fsck command at least 6 times; Repeat the command until no errors are reported, even if fsck claims the filesystem has been marked "clean".

        1. Reboot by running: /sbin/rebootThe fastert way to get you back up and running is to re-install.

        That should do it but if it's a larger filesystem issue, fastest way to get you back up and running is to re-install. Here's how to do that https://www.netgate.com/docs/pfsense/solutions/sg-1000/reinstall-pfsense.html

        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

        R A 2 Replies Last reply Reply Quote 2
        • L
          lshantz
          last edited by

          I'm guessing you had an ungraceful shutdown.

          I suspect this newer version of BSD or PFsense is leaving file data cached and if it goes down those writes go to etherspace. I've found you have about a 70% chance of file corruption if you pull the plug. From my experience this did NOT use to be the case. It is now!

          I've had 2 different boxes go corrupt from this. The one box a couple years old and this is a new occurrence. Needless to say, I have a UPS running properly now. Mine was an old UPS with no way to command a graceful shutdown. So every once in awhile the batteries would die with now one around to shut it down.

          1 Reply Last reply Reply Quote 0
          • R
            rpartridge
            last edited by

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • R
              rpartridge @ivor
              last edited by

              @ivor That worked. I was in the wrong prompt and it was telling me boot -s wasn't a command. Thank you for the help!

              1 Reply Last reply Reply Quote 1
              • ivorI
                ivor
                last edited by

                You're welcome, glad I could assist!

                Need help fast? Our support is available 24/7 https://www.netgate.com/support/

                1 Reply Last reply Reply Quote 0
                • A
                  anymorrow @ivor
                  last edited by

                  @ivor said in SG 1000 stuck in boot loop after initial configuration:

                  That looks like file system corruption. Please try running a file system consistency check. Here's how to do it:

                  1. At the console press any key to interrupt the boot loader when you see:
                    Hit [Enter] to boot immediately, or any other key for command prompt.
                    At the prompt enter: boot -s
                    That will boot in single user mode to a question asking for a path to the shell, just press return to reach the # prompt.

                  2. At the # prompt run the following command:
                    /sbin/fsck -y /

                  Run the fsck command at least 6 times; Repeat the command until no errors are reported, even if fsck claims the filesystem has been marked "clean".

                  1. Reboot by running: /sbin/rebootThe fastert way to get you back up and running is to re-install.

                  That should do it but if it's a larger filesystem issue, fastest way to get you back up and running is to re-install. Here's how to do that https://www.netgate.com/docs/pfsense/solutions/sg-1000/reinstall-pfsense.html

                  i had a brandnew sg-1100 stuck in boot loop...
                  you saved my bacon :) with this ... > /sbin/fsck -y /

                  J 1 Reply Last reply Reply Quote 1
                  • J
                    jcamel32 @anymorrow
                    last edited by

                    @anymorrow said in SG 1000 stuck in boot loop after initial configuration:

                    @ivor said in SG 1000 stuck in boot loop after initial configuration:

                    That looks like file system corruption. Please try running a file system consistency check. Here's how to do it:

                    1. At the console press any key to interrupt the boot loader when you see:
                      Hit [Enter] to boot immediately, or any other key for command prompt.
                      At the prompt enter: boot -s
                      That will boot in single user mode to a question asking for a path to the shell, just press return to reach the # prompt.

                    2. At the # prompt run the following command:
                      /sbin/fsck -y /

                    Run the fsck command at least 6 times; Repeat the command until no errors are reported, even if fsck claims the filesystem has been marked "clean".

                    1. Reboot by running: /sbin/rebootThe fastert way to get you back up and running is to re-install.

                    That should do it but if it's a larger filesystem issue, fastest way to get you back up and running is to re-install. Here's how to do that https://www.netgate.com/docs/pfsense/solutions/sg-1000/reinstall-pfsense.html

                    i had a brandnew sg-1100 stuck in boot loop...
                    you saved my bacon :) with this ... > /sbin/fsck -y /

                    Heh, same issue and fix with my new SG-1100 that arrived today directly from Netgate. Didn't even make it to the config screen yet, had to connect serial after 10 minutes of no network responses. And for some reason the USB cable provided didn't work, caused my computer to freeze for a bit until it disabled the COM port because it couldn't start up. Different USB cable worked fine, not a great start and a bit worrisome but I've had good experience with Netgate hardware in the past...

                    1 Reply Last reply Reply Quote 0
                    • M mcaughey referenced this topic on
                    • E
                      emmaylots
                      last edited by

                      Thanks Ivor, my netgate SG-1100 had this issue some days after installing release 22.x.
                      Used a slightly different command though, ran /sbin/fsck_ufs -y /
                      twice and that fixed the issue

                      M 1 Reply Last reply Reply Quote 2
                      • M
                        mluna @emmaylots
                        last edited by

                        @emmaylots was having the same issue and can confirm that it works. Thank you!

                        1 Reply Last reply Reply Quote 0
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