sg-2440 running pfSense unresponsive w/red status led
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- System hung today and became unresponsive. No internet and no gui
- Was able to ssh into box but the ssh session was terminated while I was troubleshooting.
- After power cycle the system would not boot. Status light goes red for a few minutes then the system just powers down.
- Tried to reinstall from usb image but would not boot to installer on USB, led just stayed red then powered down. No console output either, just a blank screen.
I can see a few posts here describing the same symptoms but no good explanation of what might be going on. I bought the unit in January of 2017 and I remember that I had 2 support tickets I could open that were included in the purchase price which I have never used. If I log into portal.pfsense.org I don't see a way to use one of the support tickets and I try go.netgate.com/support/login I can't login at all.
What does a solid red light indicate and how can I use one of my support tickets if I need to go that route?
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Hello,
You might need to create an account for go.netgate.com, please submit a ticket we will look into this issue for you.
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Just created ticket - #INC-11794
