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    Web GUI

    Scheduled Pinned Locked Moved General pfSense Questions
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    • F
      fortkobbe
      last edited by

      Hi,
      I installed PFSense on Friday after a long time of not using it. Setup and installation was smooth and left everything working on Friday. This morning I am no longer able to access the Web GUI from the LAN. If I reboot it and access it immediately I can logon and see it and then a few minutes later I am unable to access it again.

      Any suggestions are welcome as I can't find anything about this anywhere! Thanks in advance.

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        I would check the system logs for any errors. Check the firewall log for blocks.

        Are you able to ping the firewall when the GUI stops repsonding?

        Are you able to connect through the firewall to external sites?

        Are you able to ping out from the firewall console? To internal or external sites?

        Steve

        F 1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by

          Can you access ssh or console.. Are you happen to be running arpwatch package?

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

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          • F
            fortkobbe @stephenw10
            last edited by

            @stephenw10 Yes, I can ping and connect to the www, all other normal services running.

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            • F
              fortkobbe
              last edited by

              @johnpoz I had not enable ssh yet but will see if I have enough time on the next hard reboot to do so before the GUI disappears

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                So I take it your not running arpwatch? There has been a few reports of it causing issues, when I was running it you could access internet, ping pfsense IP, etc. But gui, ssh and even console not responsive.. Only way to recover was hard reboot..

                It would run for a while, and then at some random point just lock up all access to pfsense even through internet would still function.. If you are running arpwatch package I would suggest you disable/uninstall it to see if that removes your issue..

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

                F 1 Reply Last reply Reply Quote 1
                • F
                  fortkobbe @johnpoz
                  last edited by

                  @johnpoz negative I am not running arpwatch

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    If you have access to the console you can enable ssh there.

                    Either way with CLI access you can check the most recent system log messages for gui relared errors:
                    clog /var/log/system.log

                    Steve

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                    • F
                      fortkobbe @stephenw10
                      last edited by

                      @stephenw10 Hi Steve, I shall try that! Thank you

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