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    Negate SOHO receving dhcp updates from ISP dhcp server & causing disconnects with internet

    Scheduled Pinned Locked Moved DHCP and DNS
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    • R
      r0sebush
      last edited by

      R
      r0sebush a day ago

      HI,
      I have a netgate SOHO router, with the lastest version of pfsense.
      For the past few weeks, my sessions are getting disconnected, like my VPN into work and some games, website etc.

      I see in the system logs, when this may be occuring:
      Sep 18 11:02:35 rc.gateway_alarm 3471 >>> Gateway alarm: WAN_DHCP (Addr:75.133.112.1 Alarm:1 RTT:7938ms RTTsd:1019ms Loss:22%)
      Sep 18 11:02:35 check_reload_status updating dyndns WAN_DHCP
      Sep 18 11:02:35 check_reload_status Restarting ipsec tunnels
      Sep 18 11:02:35 check_reload_status Restarting OpenVPN tunnels/interfaces
      Sep 18 11:02:35 check_reload_status Reloading filter
      Sep 18 11:03:39 rc.gateway_alarm 64926 >>> Gateway alarm: WAN_DHCP (Addr:75.133.112.1 Alarm:0 RTT:8141ms RTTsd:1420ms Loss:5%)
      Sep 18 11:03:39 check_reload_status updating dyndns WAN_DHCP
      Sep 18 11:03:39 check_reload_status Restarting ipsec tunnels
      Sep 18 11:03:39 check_reload_status Restarting OpenVPN tunnels/interfaces

      I have "chater" spectrum itnernet. it's a 60 mb/ 4mb up system. I have a cisco modem DPC3008.

      Not sure why this is happening, but I saw a no too similar issue, where it was recommend to enable traffic shaping using PIRQ. So I set my speeds to 58Mb / 4 MB up. Seems to work, but there have been additional resets. Is this an issue with the PFSENSE and how it monitors the CISCO Modem? Do I need to disable the monitorings & actions?

      Should I down grade b? Or do I need to understand from Spectrum why are they sending DHCP requests/refresh to my modem & thus causing the router to reload stuff. ** I've called them & they said they don't send frequent requests, but I don't think that they research this. So they're sending a new modem for me to test. ** IF there are issues, they will send another lines-man to test external lines again.

      I had the cable line from the pole to house replaced. The tech found there was some kind of surge & it was causing timeouts on the line. Not sure if this is related to a much larger issue.

      Any help would be appreciated. Thank you.

      R 1 Reply Last reply Reply Quote 0
      • R
        r0sebush @r0sebush
        last edited by

        @r0sebush
        I've done a packet capture. It appears that the DHCP server is sending out a DHCP Offer. Not sure why the NETGATE is resetting some of my sessions/connections. Between the DHCP requests there are multiple ICMP PiNGs to the modem.

        150122 1729.155768 75.133.112.1 255.255.255.255 DHCP 351 DHCP Offer - Transaction ID 0x5e6ff866
        150135 1731.173643 75.133.112.1 255.255.255.255 DHCP 351 DHCP ACK - Transaction ID 0x5e6ff866

        Any clues? Why is the netgate resetting sessions/connections??
        Help?

        1 Reply Last reply Reply Quote 0
        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by

          Pfsense doesn't just reset its connection on a offer ;) Nor would dhcpd send out offer unless it saw a discover or request.

          My guess is your wan is being saturated, you loose your monitor to your gateway - and you have pfsense set to reset everything when that happens.

          If your wan becomes full just turn off restarting states on loss of gateway.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.8, 24.11

          R 1 Reply Last reply Reply Quote 0
          • R
            r0sebush @johnpoz
            last edited by

            @johnpoz I've set the monitor of gateway to NOT action on actions, but it appears that something is happening, extreme lag is occurring on my connection:
            Oct 1 21:55:24 dpinger WAN_DHCP 75.133.112.1: Alarm latency 9423us stddev 1594us loss 21%
            Oct 1 21:56:42 dpinger WAN_DHCP 75.133.112.1: Clear latency 9486us stddev 1748us loss 5%
            Oct 1 21:57:19 dpinger WAN_DHCP 75.133.112.1: Alarm latency 9482us stddev 1888us loss 21%
            Oct 1 21:59:13 dpinger WAN_DHCP 75.133.112.1: Clear latency 9955us stddev 3258us loss 5%
            Oct 1 22:00:09 dpinger WAN_DHCP 75.133.112.1: Alarm latency 9197us stddev 2324us loss 21%
            Oct 1 22:01:39 dpinger WAN_DHCP 75.133.112.1: Clear latency 11927us stddev 5882us loss 5%

            NOt sure what else I need to tweak. My Traffer shaper upload has been set to 7MB/s out of 10MB/s. Still seeing laging, but no disconnections.

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