Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Netgate Device Registration?

    Scheduled Pinned Locked Moved Official Netgate® Hardware
    2 Posts 2 Posters 1.1k Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • B Offline
      bitslammer
      last edited by

      Just got back a new unit from an RMA and went to register it. The page I was directed to (https://www.netgate.com/register/) has no link or means to register. Do I need to do something? On the web dashboard it says "community support" only.

      1 Reply Last reply Reply Quote 0
      • jimpJ Offline
        jimp Rebel Alliance Developer Netgate
        last edited by

        If the unit replaced an older supported device then the support crew will need to update your records to point to the new device. Drop them a line at https://go.netgate.com and include the device ID from your new unit.

        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

        Need help fast? Netgate Global Support!

        Do not Chat/PM for help!

        1 Reply Last reply Reply Quote 0
        • First post
          Last post
        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.