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    SG-8860-1U Red Light No Console

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • S
      S101SZ
      last edited by

      I've had the SG-8860-1U running flawlessly for the past couple years. This morning I attempted to log into the web server, and it locked up. Upon power cycle, the red status light comes on for about 1.5 minutes and then the device powers off.
      -There is no console output.
      -I've attempted a factory default, but the light never turns green...not sure if will even work in this state
      -Attempted USB reinstallation, but the USB drive never seems to be read.

      I've seen a few other related posts indicating a similar issue and a fix for the problem, but none explain what the fix is.

      Can anyone shed some light on this?

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      • A
        Asamat Global Moderator
        last edited by

        Hello.
        Please, create a ticket: go.netgate.com and put all this info into your ticket, also Serial number or order number

        Azamat

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