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    Reload Factory Config from Console?

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • G
      gridman
      last edited by

      Just received an SG-5100 yesterday, made a mistake and got locked out of the Web GUI.

      I then connected to the console and would like to reload the factory configuration, but it only has 4 menu choices, and that's not one of them. The other pfSense menu I have seen (could be the Community Edition) has more choices, one of which is to reset to factory defaults.

      Just wondering how to do it.

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      • A
        Asamat Global Moderator
        last edited by

        Can you attach screenshot of Console?
        This is an instruction for Console access: https://www.netgate.com/docs/pfsense/solutions/sg-5100/connect-to-console.html

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        • G
          gridman
          last edited by

          Here is an image of the pfSense menu. I experimented and pressed Boot Options. It then took me to a page where one choice was "Reset to Factory Defaults."

          I'll let you know how I make out.

          0_1541345786005_pfSense1.png

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          • G
            gridman
            last edited by

            In the interest of helping other people with the SG-5100, here is the other screen I mentioned.

            When the screen appears above, click the spacebar to pause the menu. You have 2 seconds to do this.

            After the menu is paused, press o for Boot Options. At that point, the following screen will display.

            0_1541353421657_pfSense2.png

            Press d to load system defaults. Then press 1 to get back to main menu. It says to press Backspace, but this didn't work for me.

            When you back on the main menu, press 4 to reboot the console.

            That should restore the factory configuration.

            Hope that helps someone.

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            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              That does not do a factory reset of pfSense settings. It only resets the options on that screen (and maybe other manual loader prompt tweaks)

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              • G
                gridman
                last edited by

                Okay, thank you. That makes sense because doing what I outlined above didn't solve my problem.

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