Random PPP/LCP Disconnects - Forced to reboot to resolve.



  • Hi all,

    I've been fighting with the following fault ever since install of my PFSense machine.

    Most mornings (not all) I will wake up to my internet being down, when I log into the web ui I see my WAN interface is down. See below for WAN settings.

    0_1541624826259_a38fc593-69ae-49e2-9006-19a6b6ec24ce-image.png

    I have done some research and found something about doing daily resets fixes the issue, I enabled a reset at midnight which hasn't resolved the issue. I've tried going into the PPP settings and pressing Save and then reconnect but it doesn't connect, the only way to get it to reconnect is by going to Diagnostics -> Reboot.

    I checked the PPP logs and noticed it is the same set of messages rolling constantly until I rebooted.

    Nov 7 06:17:21	ppp		process 25329 terminated
    Nov 7 06:17:21	ppp		[wan_link0] Link: Shutdown
    Nov 7 06:17:21	ppp		[wan] Bundle: Shutdown
    Nov 7 06:17:20	ppp		waiting for process 25329 to die...
    Nov 7 06:17:19	ppp		[wan] IPV6CP: Close event
    Nov 7 06:17:19	ppp		[wan] IPCP: Close event
    Nov 7 06:17:19	ppp		[wan] IFACE: Close event
    Nov 7 06:17:19	ppp		caught fatal signal TERM
    Nov 7 06:17:19	ppp		waiting for process 25329 to die...
    Nov 7 06:17:19	ppp		process 83332 started, version 5.8 (nobody@pfSense_v2_4_4_amd64-pfSense_v2_4_4-job-04 23:36 4-Sep-2018)
    Nov 7 06:17:19	ppp		Multi-link PPP daemon for FreeBSD
    Nov 7 06:17:16	ppp		[wan_link0] PPPoE: Connecting to ''
    Nov 7 06:17:16	ppp		[wan_link0] Link: reconnection attempt 1
    Nov 7 06:17:14	ppp		[wan_link0] Link: reconnection attempt 1 in 2 seconds
    Nov 7 06:17:14	ppp		[wan_link0] LCP: Down event
    Nov 7 06:17:14	ppp		[wan_link0] Link: DOWN event
    Nov 7 06:17:14	ppp		[wan_link0] PPPoE connection timeout after 9 seconds
    Nov 7 06:17:05	ppp		[wan_link0] PPPoE: Connecting to ''
    Nov 7 06:17:05	ppp		[wan_link0] LCP: LayerStart
    Nov 7 06:17:05	ppp		[wan_link0] LCP: state change Initial --> Starting
    Nov 7 06:17:05	ppp		[wan_link0] LCP: Open event
    Nov 7 06:17:05	ppp		[wan_link0] Link: OPEN event
    Nov 7 06:17:05	ppp		[wan] Bundle: Interface ng0 created
    Nov 7 06:17:05	ppp		web: web is not running
    

    Anyone any ideas because I am completely stuck now and debating going back to my ISP router.


  • Netgate Administrator

    Can we see more of that log?

    It shows the mpd daemon restarting there, does it restart on each cycle? That would be unexpected. It should just try to reconnect with the existing process until it succeeds.

    Steve