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[Issue] ntopng not displaying values in historical correctly

Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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  • M
    MrAmos123
    last edited by Nov 21, 2018, 7:59 PM

    In NTOPNG > Interfaces > Historical it's not displaying traffic values correctly, it seems to cap around 10Mbps.

    Here's an image explaining my issue: https://i.imgur.com/oPyRqc3.png

    1. Ordered by 'Bytes (Traffic)' as you can see the average is 22Mb/s yet the graph doesn't peak any higher than 4.5Mb/s...
    2. One of the peaks around 4.3Mb/s which doesn't seem close to correct for 22Mb/s average.
    3. Averaging 22Mb/s over time-frame. 
    4. 3 clients totalling over 4.3Mb/s yet only showing under 4.3Mb/s on the graph. 
    

    Similar image using a 3-hour graph instead of 5 minutes, https://i.imgur.com/CIHfmGK.png.

    As you can see the says 3Mb/s 'average' according to the graph, but on the right, it's reading the correct average of 19Mb/s.

    It seems since the latest update where the 'peaks' are 'smoothed'(?) it hasn't been displaying correctly, unfortunately.

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    • M
      MrAmos123
      last edited by Nov 22, 2018, 1:22 PM

      I forgot to list versions...

      pfSense:

      2.4.4-RELEASE (amd64) 
      built on Thu Sep 20 09:03:12 EDT 2018 
      FreeBSD 11.2-RELEASE-p3 
      

      ntopng pfSense Package Version:

      (pkg) ntopng 0.8.13_3
      
      webfonts-0.30_1
      ntopng-3.6.d201800910,1
      GeoIP-1.6.12
      graphviz-2.40.1_5
      redis-4.0.10
      gdbm-1.13_1
      

      ntopng Version Number:

      ntopng Community Edition v.3.6.181116
      
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      • M
        MrAmos123
        last edited by Dec 5, 2018, 12:48 PM

        This is not fixed in latest:

        2.4.4-RELEASE-p1 (amd64) 
        built on Mon Nov 26 11:40:26 EST 2018 
        FreeBSD 11.2-RELEASE-p4 
        
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        • M
          MrAmos123
          last edited by Jan 24, 2020, 2:23 PM

          If anyone can help that'd be great. I think over a year to fix is more than reasonable.

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          • S
            stephenw10 Netgate Administrator
            last edited by Jan 25, 2020, 1:04 AM

            This I assume?: https://bugs.freebsd.org/bugzilla/show_bug.cgi?id=236716

            That looks like bits vs bytes error to me. Are those screenshots still what you see? The links above have expired.

            Probably need an update to 3.8 though as suggested there.

            Steve

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