Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Gmail and VoIP problems

    Scheduled Pinned Locked Moved General pfSense Questions
    4 Posts 4 Posters 457 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • E
      emin911
      last edited by

      Hi folks,

      So a few days ago my gmail and VoIP started acting up, gmail is very spotty and disconnects with an error message either error #001 or #007, VoIP has the issue that when a call is made I wont be able to hear the person on the other side.

      Some recent changes:

      • My ISP recently assigned a new external IP (worked ok for a week after this change)

      Things so consider:

      • I called my ISP and they said there is noting wrong with my Network, I tried connecting a laptop directly to the modem to bypass PFSense and gmail works fine.

      • I am able to browse the web without an issue, the problem seems to be only gmail and voip and even slack now.

      I am not sure what is happening with PFSense, i can provide any logs or something that will help me debug this. I appreciate all the help I can get. Im not sure why this is happening because everything was working fine before.

      0_1544817695261_Screenshot_1.png

      1 Reply Last reply Reply Quote 0
      • chrismacmahonC
        chrismacmahon
        last edited by

        like everything, the more information you can share the better we will be.

        Can you let us know what packages you have installed, what troubleshooting you have done.

        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

        Do Not PM For Help!

        1 Reply Last reply Reply Quote 0
        • M
          marvosa
          last edited by

          I quick google search seems to suggest those #001 and #007 can be resolved by clearing your browser cache and/or disabling the email signature feature from certain AV suites, Avast in particular. I think the more you research the issue, the more likely you'll find evidence that the issue is not related to PFsense.

          As far as VOIP, what software are you using and where is it hosted? I've read that certain VOIP apps require the source port to remain unmodified, so having the source port randomized on egress creates a 1-way conversation issue. You may have to create an explicit Outbound NAT rule for your VOIP traffic with Static Port enabled. Enabling Static Port disables source port rewriting.

          1 Reply Last reply Reply Quote 0
          • chpalmerC
            chpalmer
            last edited by

            There are not many VOIP providers anymore that require static port. Who is your VOIP carrier?

            Im curious if you have an MTU problem.. What kind of internet connection is this?

            Triggering snowflakes one by one..
            Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

            1 Reply Last reply Reply Quote 0
            • First post
              Last post
            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.