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    New Install Bootloop

    Problems Installing or Upgrading pfSense Software
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    • I
      Iahmad
      last edited by

      dear all,

      trying to install pfsense on my new HP Core i7, 8 GB RAM, 500 GB HD. but stuck on bootloop i am going to attached the screenshot of problem/erro0_1544876747412_WhatsApp Image 2018-12-15 at 5.21.31 PM.jpeg

      please help ASAP

      GrimsonG D 2 Replies Last reply Reply Quote 0
      • GrimsonG
        Grimson Banned @Iahmad
        last edited by

        @ishtiaqaj said in New Install Bootloop:

        please help ASAP

        For ASAP support go here: https://www.netgate.com/support/ and pay up.

        1 Reply Last reply Reply Quote 0
        • I
          Iahmad
          last edited by

          @Grimson dear please skip the last sentence of post and try to help.

          1 Reply Last reply Reply Quote 0
          • A
            Asamat Global Moderator
            last edited by

            What image did you use?
            Try to use this one: https://www.pfsense.org/download/
            Version: 2.4.4_p1
            Architecture" AMD64 (64-bit)
            Installer: CD Image (ISO) Installer (for Virtual Machine) or USB Memstick Installer (for real devices)

            1 Reply Last reply Reply Quote 0
            • D
              david_harrison @Iahmad
              last edited by

              @ishtiaqaj I would imagine your boot media is corrupted, so download again and try that.

              Incidentally you box is most likely over spec'd for pfSense, I'd run pfSense in VMWare player/workstation so you can use the box for other things! oe make a mini VMWare ESXi server...

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Need more info to offer you any help, ASAP or otherwise.

                What specific image are you booting?

                Can you boot legacy instead of UEFI?

                Is that all that is shown? No panic info?

                Steve

                1 Reply Last reply Reply Quote 0
                • I
                  Iahmad
                  last edited by

                  @stephenw10 i am using version 2.4.3 as i need to bind voucher to same device always which 2.4.4-1 does not support the said thing. work perfectly in version 2.4.3
                  is there any modification in captive portal that can help me. or any other way..

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Does it boot 2.4.4p1 OK then? If so we can look at this voucher binding issue.

                    If not then exactly which 2.4.3 install image are you trying to boot?

                    Steve

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                    • I
                      Iahmad
                      last edited by

                      @stephenw10 yes it boot from cd iso version 2.4.4 and 2.4.4-1
                      its better if you find voucher device binding

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by stephenw10

                        I'm not aware of that particular issue. Is there bug report open for it?

                        Steve

                        Edit: I see there is: https://redmine.pfsense.org/issues/9064

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, that may not be solvable in a reasonable time.

                          Have you tried booting 2.4.3 in legacy mode? Not UEFI?

                          Steve

                          1 Reply Last reply Reply Quote 0
                          • O
                            OliverLeitner
                            last edited by

                            i can confirm this error (HP 8200 pfsense current installer 2.4.4-p1 usb memstick install with vga console).

                            tried both onboard intel gfx and nvidia gfx (with internal intel being disabled), disabled tpm, disabled data protection security... the usual suspects too, tried with with disabled "multi processor support" (im guessing thats acpi, this bios is weird...), disabled and enabled amt, disabled and enabled power saving mode...

                            if anyone knows of a workaround by now, please let me/us here know.

                            thanks in advance.

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              You see exactly the same error?

                              Try booting legacy mode, not UEFI.

                              Steve

                              O 1 Reply Last reply Reply Quote 0
                              • O
                                OliverLeitner @stephenw10
                                last edited by

                                ty for the answer, that actually did the trick, i didnt even knew that this thing had uefi (i got the i5 version of this workstation, which is about 8 or so years old...)

                                btw, if anyone else is having that problem on a hp 8200 (i5, and from the orig poster this concerns i7 ones too...):

                                to disable uefi, go to boot order, select the "efi" branch there, disable that one, and just keep the legacy tree... i know... once again.. weird bios...

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, interesting. A number of systems had the opposite problem there, the legacy console did not boot.
                                  I suspect that might be an early UEFI BIOS then with some.... quirks!

                                  Steve

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