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    Update from 2.4.3-p1 no go

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • S
      shapeshifter910
      last edited by shapeshifter910

      I'm getting the error - see attached image.
      0_1545167603190_netgate_101010.jpg

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      • chrismacmahonC
        chrismacmahon
        last edited by

        What trouble shooting have you done?

        Our help documents, and blog post have some starting points:

        I would start on the blog: https://www.netgate.com/blog/pfsense-2-4-4-release-now-available.html

        I cannot stress this enough, please take a backup before doing any work.
        https://www.netgate.com/docs/pfsense/install/upgrade-guide.html

        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

        Do Not PM For Help!

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        • S
          shapeshifter910
          last edited by

          You are kidding, right?

          This is a clean install of 2.3 from Netgate repos.
          Upgraded and now this is the result I get when trying to update.
          That's after using "Update from console" from the console menu.
          That should just work no matter what.

          I run several pfsense installs mostly for small companies and at my place, nothing complicated, simple router setup. Wan + Lan interfaces only, not even third interface. No complicated firewall rules, mostly just port forwarding for a few remote desktops.
          Yesterday I did an Openvpn server setup at one place - another sad story which is a topic of it's own.
          All running on standard deskop computers and two installs are on Supermicro server boards (older ones from the early Intel i3 cpu generations).

          I have not had a single update from one version of pfsense to next that would go well.
          On most systems I can't even restart without the thing hanging and I have to go and hit the reset button.
          Last reliable version that actually worked was pfsense 2.0 and since then I would not dream to do a remote upgrade and since 2.3 even remote updates are not possible because the thing hangs on restart.

          I don't know if it's the BSD or the way you have it all put together but in any case, it's on you.
          If you can't get a distro running and rebooting reliably on a simple PC then something is majorly off with your quality.

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          • DerelictD
            Derelict LAYER 8 Netgate
            last edited by

            Your experience differs from most.

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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            • S
              shapeshifter910 @Derelict
              last edited by

              @derelict said in Update from 2.4.3-p1 no go:

              Your experience differs from most.

              Yes, I see this answer here on these new Facebook-like-forums a lot lately.
              It's never Netgate it's always the user doing something wrong.

              So when I pressed the numbers 1,3, Enter on the keyboard - what did I do wrong?

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              • DerelictD
                Derelict LAYER 8 Netgate
                last edited by

                I have no idea what that means.

                Sure there are problems and defects that crop up from time to time. You seem to be experiencing more than your fair share of them.

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • GertjanG
                  Gertjan
                  last edited by

                  .. freebsd:11:x86:64 ... see https://forum.netgate.com/topic/123596/trying-to-update-a-2-3-4_1-install-to-2-4-2-and-i-am-unable-to-check-for-updates ?

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

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                  • GrimsonG
                    Grimson Banned
                    last edited by

                    TBH if using pfSense is such a big problem for you then use something else. Whining isn't going to help anything.

                    Btw. in the time you wasted whining here you could have done multiple fresh installs with config restores.

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                    • S
                      shapeshifter910 @Grimson
                      last edited by

                      @grimson said in Update from 2.4.3-p1 no go:

                      TBH if using pfSense is such a big problem for you then use something else. Whining isn't going to help anything.

                      Btw. in the time you wasted whining here you could have done multiple fresh installs with config restores.

                      Are you a Microsoft employee?
                      Or perhaps Microsoft bought Netgate?
                      The quality of pfsense during last couple of years closely matches Microsoft Windows.
                      Because you adhere to their way of doing things - "Just reinstall", no point finding why it's not working "Just do a fresh install".
                      This basically makes pfsense not suitable for remote administration.
                      Having to drive to a location every time there is a glitch with an update makes it a non contender for corporate firewall software.

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                      • KOMK
                        KOM
                        last edited by

                        The advice you were given was pragmatic and meant to get you back up & running quickly, which is usually desirable when your net access is downor your config seems irreparably broken..

                        If you're really that upset then simply ask for a refund and move on, but I've worked with other firewalls in the past and I've had upgrade problems with ALL of them at one time or another. At least pfSense isn't a black box and you can poke around and make changes that might fix whatever issue you have. Try doing that on most other firewall appliances. I upgraded a Mikrotik 6 months ago and it blew away ALL of my configuration, including a complex QoS config. That's not to say that the 2.4.4 upgrade could have gone a little smoother, but that nothing is perfect.

                        If you have a problem that can be reproduced then log it to redmine and they will fix it.

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