Sonos Issues [Solved]

skalyx

Hi,

I have just set a new PfSense router and it just has a DHCP server with WAN and LAN. Everything is working great with stock settings. However, I am having problems with my Sonos system. I, before, PfSense for years never had any issue. I can connect Sonos to my LAN and play music from my NAS in my LAN. My Sonos system is linked with Spotify, Tidal, and Soundcloud and I can when I search musics find the songs titles and information. However, I just cannot play them nor search for an update and always get a 1002 error. I believe the problems are because of the PfSense firewall. How can I fix it? Do you have any idea?

Thanks,

stephenw10

You have just one internal subnet? And other clients there can reach internet hosts?

The 1002 error appears to be some kind of timeout so it's probably either a DNS failure or the remote servers failing to respond. If other LAN clients can hit internet hosts correctly how in the Sonos configured differently?

Steve

skalyx

@stephenw10 Hi Stephen,

Thanks a lot for your answer. I actually tried many things but nothing worked. Yes, I have only one subnet. However, I just tried now and it appears it works without me having to do nothing. I am very surprised. I think Sonos had some issues with their servers as every traffic like update and so on are transferred to their servers. I don't really know exactly what happened or why but without anything done it works.

Thanks again for your answer and help,
I will mark if I find the option this post as "Solved"

Edit: I can't seem to find any option. Is it possible for you as you are an admin to make it as Solved? Thanks again,

stephenw10

Done.

usameja

Alright so if I have multiple subnets, how will it affect my connection? Shouldn't my device just connect to the ip of the router?

Daissy

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