Update failed

[sasa1]

Hi,
when I try to pfsense update pfsense I have the error message that I attach.
Thanks.

[stephenw10]

Have you tried these suggestions?
https://www.netgate.com/docs/pfsense/install/upgrade-troubleshooting.html#upgrade-not-offered-library-errors

Steve

[sasa1]

@stephenw10
Hi, I have not tried the suggestions included in the article yet.
in /conf/upgrade_log.txt there is written:
Updating repositories metadata...done
2.4.4_2 version of pfSense is available

Thanks.

[sasa1]

@stephenw10
Hi, I followed the instructions in the article but I still have the same error, I attach the results of the commands executed.
Thanks.

[Rico]

Probably the fastest way: https://www.netgate.com/docs/pfsense/backup/automatically-restore-during-install.html

-Rico

[sasa1]

@rico
Hi, I tried but after choosing the option the setup returns to the initial window.
Thanks.

[Rico]

You select 'Recover config.xml' and when you press ENTER back to the Welcome Screen?!

-Rico

[sasa1]

@rico
yes

[Rico]

After you hit Recover config.xml you should see this screen:

Pick your patition, hit ENTER again, pfSense will read the config and kick you back to the welcome screen. You proceed with Install pfSense then as usual.
Of course before you do anything take a Backup first via Diagnostics -> Backup & Restore in the WebGUI.

-Rico

[stephenw10]

Yes, once it has recovered the config it returns to the install menu so you can install using that.

If you have a backup of the config file anyway just go ahead and install there. You can always restore the config after install if you have to.

Steve