Random SG-1100 reboot

markchen

SG-1100 is randomly rebooting. It started today morning.

chrismacmahon

Are you able to get a console connection:

https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/connect-to-console.html

markchen

Yes I can get a console connection.

chrismacmahon

Are there any messages of note, if you navigate to Status - System logs are you able to see anything of note?

I would suggest running a FSCK as a reboot has happened.

Running a file system consistency check on the SG-1100:

At the SG1100 console press any key to interrupt the boot loader when you see:
Hit [Enter] to boot immediately, or any other key for command prompt.

At the prompt enter: boot -s

That will boot in single user mode to a question asking for a path to the shell, just press return to reach the # prompt.

At the # prompt run the following command: /sbin/fsck -y /

Run the fsck command at least 3 times; Repeat the command until no errors are reported, even if fsck claims the filesystem has been marked "clean".

Reboot by running: /sbin/reboot

It should boot normally and with no residual long-term issues

markchen

I just ran fack three times. Hope it does the trick.

Looking at system.log there is really nothing that stands out as far as I can tell.

markchen

Just rebooted twice in seccession by itself again. Very odd

Feb 8 14:52:03 kernel FreeBSD is a registered trademark of The FreeBSD Foundation.
Feb 8 14:52:03 kernel The Regents of the University of California. All rights reserved.
Feb 8 14:52:03 kernel Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
Feb 8 14:52:03 kernel Copyright (c) 1992-2018 The FreeBSD Project.
Feb 8 14:52:03 syslogd kernel boot file is /kernel
Feb 8 14:50:27 kernel mvneta0.4091: promiscuous mode enabled
Feb 8 14:50:27 kernel mvneta0: promiscuous mode enabled
Feb 8 14:50:14 php-fpm 363 /suricata/suricata_interfaces.php: Successful login for user 'admin' from: 192.168.3.163 (Local Database)
Feb 8 14:49:59 login login on ttyu0 as root

b 8 14:48:39 kernel VT: init without driver.
Feb 8 14:48:39 kernel FreeBSD clang version 6.0.0 (tags/RELEASE_600/final 326565) (based on LLVM 6.0.0)
Feb 8 14:48:39 kernel root@buildbot2.nyi.netgate.com:/build/factory-crossbuild-244/obj/aarch64/upm8hD25/arm64.aarch64/build/factory-crossbuild-244/pfSense/tmp/FreeBSD-src/sys/pfSense arm64
Feb 8 14:48:39 kernel FreeBSD 11.2-RELEASE-p6 #15 ed5153fb2b9(factory-RELENG_2_4_4): Wed Dec 12 14:53:40 EST 2018
Feb 8 14:48:39 kernel FreeBSD is a registered trademark of The FreeBSD Foundation.
Feb 8 14:48:39 kernel The Regents of the University of California. All rights reserved.
Feb 8 14:48:39 kernel Copyright (c) 1979, 1980, 1983, 1986, 1988, 1989, 1991, 1992, 1993, 1994
Feb 8 14:48:39 kernel Copyright (c) 1992-2018 The FreeBSD Project.
Feb 8 14:48:39 syslogd kernel boot file is /kernel
Feb 8 14:12:37 kernel mvneta0.4091: promiscuous mode enabled
Feb 8 14:12:37 kernel mvneta0: promiscuous mode enabled
Feb 8 14:12:10 login login on ttyu0 as root

chrismacmahon

That is not the experience we want you to have. Can you open a ticket please?

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