sg -1100 cant console or get to gui
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Hi @jlbeebe,
It is possible the ends of the cables you have tried are designed in such a way that they are unable to make a secure connection to the USB console port. There is a cable from another device in my lab which does not plug completely into the appliance due to the molding on the end of the cable. Although, the cable that came with the appliance is plugged in now and working. It seems like you are hitting the same issue. I have attached a photo to demonstrate what I mean (as much as I can, it is difficult to hold them even with each other side-by-side).
Can you check the cables you have tried so far to see if they are all about the same at the tip as the one provided in the box? If they are, can you please try a cable with less molding and more exposed connector, then let us know if you are able to make a secure connection to the console port?
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FYI, I had the same issue with the cable not seating properly to make a good serial connection. The cable that came with the unit had a head that was just not allowing a good connection. I ended up swapping a cable that I used for an old digital camera and that worked much better.
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@jlbeebe +1. The plastic on the top half of the casing does not permit many micro USB cables to be fully inserted into the socket on the board.