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    Does pfSense support StarTech PCIe Gigabit Multimode SC Fiber Card?

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    • S
      Seeking Sense
      last edited by

      Purchased a StarTech PCIe Gigabit Multimode SC Fiber Card as well as a Gigabit Media Converter. (PEX1000MMSC2)

      What do I need to do to swap out the existing NIC for the new SC Fiber Card?

      First attempt was a bust. Removed the existing re0 NIC and installed the SC Fiber NIC. Connected the Fiber to the card and to the Media Converter and powered on the machine.

      No activity lights on the Fiber NIC.

      Opened up the pfSense UI and Status/Interfaces showed the MAC address of the new SC Fiber NIC.

      Could not access the internet only the LAN. The pfSense UI was very slow depending on what I was trying to access.

      StarTech came with a CD with Drivers for FreeBSD 7.x and 8.x, Linux kernel 2.4.x (x86,x64) LINUX kernel 3.x, 2.6.x and 2.4.x

      Do I need to install the FreeBSD driver?

      Do I need to reconfigure pfSense WAN interface for the new card?

      Doing my best to not hose the system.

      Regards

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        You almost certainly don't need to install drivers. If they are not already there they probably don't exist.

        You will probably need to re-assign the interfaces.

        If the old card was re0 what interfaces do you see in Interfaces > Assign now?

        If you had re0 and re1 previously the other card may have been renamed re0 which will break many things!

        But since you still have access to the GUI it probably wasn't. Just re-assign the WAN to the new card which should be showing there. The GUI will be slow with no WAN connected.

        Steve

        S 1 Reply Last reply Reply Quote 0
        • S
          Seeking Sense @stephenw10
          last edited by

          @stephenw10 Steve thank you for such a fast reply.

          pfSense kept everything in order. WAN stayed on re0 and re0 stayed with the swapped NIC cards. Swapping back and forth pfSense kept re0 on the cards that I was swapping and kept WAN on re0.

          Here are the frustrating question(s)

          1. From inside the LAN I can ping the public IP address of the WAN Fiber NIC does that indicate that the Fiber NIC is functioning?

          2. The MAC address of the Fiber NIC shows up in pfSense, once again, does that indicate that the Fiber NIC is functioning?

          3. Does it sound like I have a bad media converter that the Fiber NIC is plugged into?

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Could be many things at this point but it sounds like you have some incompatibility between the media converter, the NIC and the actual fibre.

            It sounds like both cards are re(4) based though which helps with the swap here but re cards are not well regarded in general.

            With the fibre all connected up go to the command prompt and run:
            ifconfig -vvm

            Post the results here.

            Steve

            S 1 Reply Last reply Reply Quote 0
            • S
              Seeking Sense @stephenw10
              last edited by

              @stephenw10 thanks again for the reply. Hope your having a good day.

              Below is the requested information hope this will help in assisting me track down the issue. re0 is the Gigabit Multi Mode SC Fiber PCIe NIC (PEX1000MMSC2) The media converter is (A7S2-33-1GX1GT-SC02) Was told that it was multi mode but some places show that part as single mode and have not gotten response from manufacture yet.

              em0: flags=8c02<BROADCAST,OACTIVE,SIMPLEX,MULTICAST> metric 0 mtu 1500
              options=2098<VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC>
              capabilities=15399b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TSO4,WOL_UCAST,WOL_MCAST,WOL_MAGIC,VLAN_HWFILTER,VLAN_HWTSO,NETMAP>
              ether em0-MAC-ADDRESS
              hwaddr em0-MAC-ADDRESS
              nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
              media: Ethernet autoselect
              status: no carrier
              supported media:
              media autoselect
              media 1000baseT
              media 1000baseT mediaopt full-duplex
              media 100baseTX mediaopt full-duplex
              media 100baseTX
              media 10baseT/UTP mediaopt full-duplex
              media 10baseT/UTP
              re0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
              options=82098<VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
              capabilities=18399b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TSO4,WOL_UCAST,WOL_MCAST,WOL_MAGIC,LINKSTATE,NETMAP>
              ether re0-MAC-ADDRESS
              hwaddr re0-MAC-ADDRESS
              inet6 ipv6-address prefixlen 64 scopeid 0x2
              inet public-ip-address netmask 0xfffffff8 broadcast public-ip-address
              inet public-ip-address netmask 0xfffffff8 broadcast public-ip-address
              inet public-ip-address netmask 0xfffffff8 broadcast public-ip-address
              inet public-ip-address netmask 0xfffffff8 broadcast public-ip-address
              inet public-ip-address netmask 0xfffffff8 broadcast public-ip-address
              nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
              media: Ethernet autoselect (none)
              status: no carrier
              supported media:
              media autoselect mediaopt flowcontrol
              media autoselect
              media 1000baseT mediaopt full-duplex,flowcontrol,master
              media 1000baseT mediaopt full-duplex,flowcontrol
              media 1000baseT mediaopt full-duplex,master
              media 1000baseT mediaopt full-duplex
              media 1000baseT mediaopt master
              media 1000baseT
              media 100baseTX mediaopt full-duplex,flowcontrol
              media 100baseTX mediaopt full-duplex
              media 100baseTX
              media 10baseT/UTP mediaopt full-duplex,flowcontrol
              media 10baseT/UTP mediaopt full-duplex
              media 10baseT/UTP
              media none
              re1: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
              options=82098<VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,WOL_MAGIC,LINKSTATE>
              capabilities=18399b<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,VLAN_HWCSUM,TSO4,WOL_UCAST,WOL_MCAST,WOL_MAGIC,LINKSTATE,NETMAP>
              ether re1-MAC-ADDRESS
              hwaddr re1-MAC-ADDRESS
              inet6 ipv6-address prefixlen 64 scopeid 0x3
              inet private-ip-address netmask 0xffffff00 broadcast private-ip-address
              nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
              media: Ethernet autoselect (1000baseT <full-duplex>)
              status: active
              supported media:
              media autoselect mediaopt flowcontrol
              media autoselect
              media 1000baseT mediaopt full-duplex,flowcontrol,master
              media 1000baseT mediaopt full-duplex,flowcontrol
              media 1000baseT mediaopt full-duplex,master
              media 1000baseT mediaopt full-duplex
              media 1000baseT mediaopt master
              media 1000baseT
              media 100baseTX mediaopt full-duplex,flowcontrol
              media 100baseTX mediaopt full-duplex
              media 100baseTX
              media 10baseT/UTP mediaopt full-duplex,flowcontrol
              media 10baseT/UTP mediaopt full-duplex
              media 10baseT/UTP
              media none

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by stephenw10

                Hmm, that card shows only baseT media types. Seems like it's not actually 'seeing' the fibre PHY which means no way to know what it sees the fibre as.

                If the other end is single mode though it won't work. Are you able to test it against anything else?

                Do you mean A7S2-33-1GX1GT-SC20? That does appear to be a single mode device.

                Steve

                S 1 Reply Last reply Reply Quote 0
                • S
                  Seeking Sense @stephenw10
                  last edited by Seeking Sense

                  @stephenw10 Hope your day/evening is going well. Appreciate your time.

                  "Seems like it's not actually 'seeing' the fibre" so are we leaning toward a driver issue?

                  "Do you mean A7S2-33-1GX1GT-SC20?" welcome to my world of wild goose chases. The box and device are labeled A7S2-33-1GX1GT-SC02 and not SC20. Maybe the 02 was transposed.

                  "Are you able to test it against anything else?" The only other media converters I have are 10/100 so I cannot connect the card to them. Tried.

                  Regarding the (PEX1000MMSC2 ) From StarTech support: "It is only compatible with Gigabit fiber networks and we would not expect it to work with 10/100 Mbps "

                  Have another Gigabit Media Convert on the way from a different manufacture will arrive tomorrow.

                  FWIW swapped out one of the 10/100 media converts with the A7S2-33-1GX1GT-SC02 to see if it would connect to the other 10/100 media convert but it did not which got me thinking it was defective or SINGLE MODE.

                  If the new media converter does not solve the issue do you have any low cost recommendations on fiber nic / media converter that would?

                  1 Reply Last reply Reply Quote 0
                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by

                    Unfortunately I have no advice about those devices. I've never tried to use one.

                    You could just get another of the same type of converter and go back to the original NIC in pfSense. Presumably two of the same type will connect.

                    Steve

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                    • S
                      Seeking Sense
                      last edited by

                      Success. Hopefully I'm not jinxing it and things will remain stable.

                      It appears the PEX1000MMSC2 does work with pfSense.

                      The issues was resolved when I swapped out the 10Gtek (A7S2-33-1GX1GT-SC02) media converter for the tp-link MC200CM.

                      @stephenw10 thanks again for your feedback have an enjoyable weekend.

                      1 Reply Last reply Reply Quote 1
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Ah, nice so it probably was a multimode/singlemode mismatch. Good result!

                        Steve

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