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    PFSENSE CRASHED

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    General pfSense Questions
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    • M
      mazide
      last edited by

      Hi,
      my pfsense just crashed and i downloaded the error file that's about 400Kb, i really don't understand what the problem what the problem is.
      below is some lanes of the error message i also attached the .txt file of the full error.New Text Document (2).txt
      please i need your help.

      Crash report begins. Anonymous machine information:

      amd64
      11.2-RELEASE-p6
      FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018 root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSense/tmp/FreeBSD-src/sys/pfSense

      Crash report details:

      No PHP errors found.

      Filename: /var/crash/info.0
      Dump header from device: /dev/label/swap0
      Architecture: amd64
      Architecture Version: 1
      Dump Length: 88064
      Blocksize: 512
      Dumptime: Tue Apr 2 11:32:18 2019
      Hostname: 8P-Pfsense.localdomain
      Magic: FreeBSD Text Dump
      Version String: FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018
      root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSe
      Panic String:
      Dump Parity: 2644240236
      Bounds: 0
      Dump Status: good

      Filename: /var/crash/info.1
      Dump header from device: /dev/label/swap0
      Architecture: amd64
      Architecture Version: 1
      Dump Length: 104448
      Blocksize: 512
      Dumptime: Tue Apr 2 14:46:46 2019
      Hostname: 8P-Pfsense.localdomain
      Magic: FreeBSD Text Dump
      Version String: FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018
      root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSe
      Panic String:
      Dump Parity: 694806380
      Bounds: 1
      Dump Status: good

      Filename: /var/crash/info.2
      Dump header from device: /dev/label/swap0
      Architecture: amd64
      Architecture Version: 1
      Dump Length: 73728
      Blocksize: 512
      Dumptime: Tue Apr 2 15:00:23 2019
      Hostname: 8P-Pfsense.localdomain
      Magic: FreeBSD Text Dump
      Version String: FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018
      root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSe
      Panic String:
      Dump Parity: 1490216812
      Bounds: 2
      Dump Status: good

      Filename: /var/crash/info.3
      Dump header from device: /dev/label/swap0
      Architecture: amd64
      Architecture Version: 1
      Dump Length: 73216
      Blocksize: 512
      Dumptime: Wed Apr 3 13:16:27 2019
      Hostname: 8P-Pfsense.localdomain
      Magic: FreeBSD Text Dump
      Version String: FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018
      root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSe
      Panic String:
      Dump Parity: 1957421164
      Bounds: 3
      Dump Status: good

      Filename: /var/crash/info.4
      Dump header from device: /dev/label/swap0
      Architecture: amd64
      Architecture Version: 1
      Dump Length: 73728
      Blocksize: 512
      Dumptime: Wed Apr 3 13:21:24 2019
      Hostname: 8P-Pfsense.localdomain
      Magic: FreeBSD Text Dump
      Version String: FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018
      root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSe
      Panic String: vm_page_unwire: page 0xfffff800b6082fd8's wire count is zero
      Dump Parity: 4002582038
      Bounds: 4
      Dump Status: good

      1 Reply Last reply Reply Quote 0
      • chrismacmahonC
        chrismacmahon
        last edited by

        Looking over the crash, it seems related to the disk.

        The lines that point to this are:

        curthread = 0xfffff80003fdc000: pid 12 "irq23: atapci1+"
        and
        Tracing pid 12 tid 100049 td 0xfffff80003fdc000
        ithread_loop() at ithread_loop+0x20c/frame 0xfffffe00002e4bb0
        fork_exit() at fork_exit+0x83/frame 0xfffffe00002e4bf0
        fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00002e4bf0

        I would start with a FSCK, if that fixes great, if not I would do a re-install. If that fixes great if not I would swap out your disk.

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        M 1 Reply Last reply Reply Quote 0
        • M
          mazide @chrismacmahon
          last edited by

          @chrismacmahon
          thanks for your reply chris.
          do you think it is a good idea to reinstall and run the backup ?

          1 Reply Last reply Reply Quote 0
          • chrismacmahonC
            chrismacmahon
            last edited by

            I would start there.

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            Do Not PM For Help!

            1 Reply Last reply Reply Quote 0
            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by 

              panic: vm_page_unwire: page 0xfffff800b6082fd8's wire count is zero
cpuid = 1
KDB: enter: panic

              Not much good info on that message, unfortunately. Lots of very old things but nothing recent. There is an open FreeBSD PR from someone hitting that same error, but no response yet.

              It's possible that it's a hardware issue as well, but that isn't a certainty. Since that's crashing in a memory operation, a RAM test is a good place to start.

              Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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              1 Reply Last reply Reply Quote 0
              • M
                mazide
                last edited by mazide

                i just reinstalled it and everything is working great now.
                thank you!

                1 Reply Last reply Reply Quote 0
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