PFSENSE CRASHED

[mazide]

Hi,
my pfsense just crashed and i downloaded the error file that's about 400Kb, i really don't understand what the problem what the problem is.
below is some lanes of the error message i also attached the .txt file of the full error.New Text Document (2).txt
please i need your help.

Crash report begins. Anonymous machine information:

amd64
11.2-RELEASE-p6
FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018 root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSense/tmp/FreeBSD-src/sys/pfSense

Crash report details:

No PHP errors found.

Filename: /var/crash/info.0
Dump header from device: /dev/label/swap0
Architecture: amd64
Architecture Version: 1
Dump Length: 88064
Blocksize: 512
Dumptime: Tue Apr 2 11:32:18 2019
Hostname: 8P-Pfsense.localdomain
Magic: FreeBSD Text Dump
Version String: FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018
root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSe
Panic String:
Dump Parity: 2644240236
Bounds: 0
Dump Status: good

Filename: /var/crash/info.1
Dump header from device: /dev/label/swap0
Architecture: amd64
Architecture Version: 1
Dump Length: 104448
Blocksize: 512
Dumptime: Tue Apr 2 14:46:46 2019
Hostname: 8P-Pfsense.localdomain
Magic: FreeBSD Text Dump
Version String: FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018
root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSe
Panic String:
Dump Parity: 694806380
Bounds: 1
Dump Status: good

Filename: /var/crash/info.2
Dump header from device: /dev/label/swap0
Architecture: amd64
Architecture Version: 1
Dump Length: 73728
Blocksize: 512
Dumptime: Tue Apr 2 15:00:23 2019
Hostname: 8P-Pfsense.localdomain
Magic: FreeBSD Text Dump
Version String: FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018
root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSe
Panic String:
Dump Parity: 1490216812
Bounds: 2
Dump Status: good

Filename: /var/crash/info.3
Dump header from device: /dev/label/swap0
Architecture: amd64
Architecture Version: 1
Dump Length: 73216
Blocksize: 512
Dumptime: Wed Apr 3 13:16:27 2019
Hostname: 8P-Pfsense.localdomain
Magic: FreeBSD Text Dump
Version String: FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018
root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSe
Panic String:
Dump Parity: 1957421164
Bounds: 3
Dump Status: good

Filename: /var/crash/info.4
Dump header from device: /dev/label/swap0
Architecture: amd64
Architecture Version: 1
Dump Length: 73728
Blocksize: 512
Dumptime: Wed Apr 3 13:21:24 2019
Hostname: 8P-Pfsense.localdomain
Magic: FreeBSD Text Dump
Version String: FreeBSD 11.2-RELEASE-p6 #3 518496b29ae(RELENG_2_4_4): Wed Dec 12 07:41:44 EST 2018
root@buildbot2.nyi.netgate.com:/build/ce-crossbuild-244/obj/amd64/ZfGpH5cd/build/ce-crossbuild-244/pfSe
Panic String: vm_page_unwire: page 0xfffff800b6082fd8's wire count is zero
Dump Parity: 4002582038
Bounds: 4
Dump Status: good

[chrismacmahon]

Looking over the crash, it seems related to the disk.

The lines that point to this are:

curthread = 0xfffff80003fdc000: pid 12 "irq23: atapci1+"
and
Tracing pid 12 tid 100049 td 0xfffff80003fdc000
ithread_loop() at ithread_loop+0x20c/frame 0xfffffe00002e4bb0
fork_exit() at fork_exit+0x83/frame 0xfffffe00002e4bf0
fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00002e4bf0

I would start with a FSCK, if that fixes great, if not I would do a re-install. If that fixes great if not I would swap out your disk.

[mazide]

@chrismacmahon
thanks for your reply chris.
do you think it is a good idea to reinstall and run the backup ?

[chrismacmahon]

I would start there.

[jimp]

panic: vm_page_unwire: page 0xfffff800b6082fd8's wire count is zero
cpuid = 1
KDB: enter: panic

Not much good info on that message, unfortunately. Lots of very old things but nothing recent. There is an open FreeBSD PR from someone hitting that same error, but no response yet.

It's possible that it's a hardware issue as well, but that isn't a certainty. Since that's crashing in a memory operation, a RAM test is a good place to start.

[mazide]

i just reinstalled it and everything is working great now.
thank you!