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    Problem Solved -- Connecting to Console Port SG-1100 (Linux)

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • D
      d3m5
      last edited by

      Running Ubuntu 18.04, attempting to connect to the Console Port (USB to Serial adapter in the SG-1100) was unsuccessful. But I found the solution. Hope this helps someone ...

      PuTTY
      I tried installing putty, but putty would not connect to the serial port. dmesg indicated that the pl2303 was being recognized, the correct driver was installed, and the port was indeed /dev/ttyUSB0. But putty failed with:

      (putty:1657) Gtk-CRITICAL ... gtk_box_gadget_distribute ... failed in GtkScrollbar
      

      I finally gave up on PuTTY.

      cu
      The cu command also failed. I tried

      $ cu -l /dev/ttyUSB0 -s 115200
      

      but even if i ran it as root (sudo ...) it failed.

      cu: open (/dev/ttyUSB0): permission denied
      cu: /dev/ttyUSB0: Line in use
      

      lsof showed that there were no processes using that device.

      screen
      I installed screen

      $ sudo apt-get install screen
      

      and then ran

      $ sudo screen /dev/ttyUSB0 115200
      

      Success! I'm in.

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      • chrismacmahonC
        chrismacmahon
        last edited by

        Yes, screen is amazing.

        This is why we suggest it in our help document:
        https://docs.netgate.com/pfsense/en/latest/solutions/sg-1100/connect-to-console.html#gnu-screen

        Need help fast? Our support is available 24/7 https://www.netgate.com/support/

        Do Not PM For Help!

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