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no internet in my ubuntu clients please help

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  • C
    communitylinksd
    last edited by May 8, 2019, 6:12 PM

    I just Placed 3 ubuntu Clients on my network, but they wont connect to the internet. Please Help

    1 Reply Last reply Reply Quote 0
    • K
      KOM
      last edited by May 8, 2019, 6:15 PM

      Provide details of your LAN, and the output of ifconfig from one of the Linux boxes. If other LAN clients work then the problem is with these Ubuntu clients. If they ae the only clients on the network then your problem may be with your network config.

      https://doc.pfsense.org/index.php/Connectivity_Troubleshooting

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      • C
        communitylinksd
        last edited by May 8, 2019, 6:19 PM

        Only the Ubuntu Clients dont have internet

        1 Reply Last reply Reply Quote 0
        • K
          KOM
          last edited by May 8, 2019, 6:20 PM

          Provide details of your LAN, and the output of ifconfig from one of the Linux boxes.

          1 Reply Last reply Reply Quote 0
          • C
            communitylinksd
            last edited by May 8, 2019, 6:23 PM

            PfSense WAN ip is through Viasat
            PfSense Lan IP 172.16.0.1-172.16.15.254
            Ubuntu IP 172.16.12.240
            Nothing Special for routing.

            1 Reply Last reply Reply Quote 0
            • K
              KOM
              last edited by May 8, 2019, 6:27 PM

              Can the clients ping 8.8.8.8?

              C 1 Reply Last reply May 8, 2019, 6:32 PM Reply Quote 0
              • C
                communitylinksd @KOM
                last edited by May 8, 2019, 6:32 PM

                @KOM no

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                • K
                  KOM
                  last edited by May 8, 2019, 6:33 PM

                  What is their gateway setting? Can any of them ping the pfSense LAN address?

                  C 1 Reply Last reply May 8, 2019, 6:43 PM Reply Quote 0
                  • C
                    communitylinksd @KOM
                    last edited by May 8, 2019, 6:43 PM

                    @KOM they can ping lan addresses but nothing on wan side

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                    • K
                      KOM
                      last edited by May 8, 2019, 6:46 PM

                      Please answer my questions if you want my help.

                      What is their gateway setting?

                      Can any of them ping the pfSense LAN address? I'm not asking if they can ping each other on LAN. I'm asking if they can ping the pfSense LAN IP address, perhaps 172.16.0.1?

                      C 1 Reply Last reply May 8, 2019, 6:48 PM Reply Quote 0
                      • C
                        communitylinksd @KOM
                        last edited by May 8, 2019, 6:48 PM

                        @KOM Gateway is set to 172.16.0.1, yes they can ping 172.16.0.1

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                        • K
                          KOM
                          last edited by KOM May 8, 2019, 6:50 PM May 8, 2019, 6:50 PM

                          OK then it sounds like they're configured properly. Next is firewall rules. Please post a screen of your LAN rules. You can upload images her directly. No need to link elsewhere.

                          Do you have any packages installed?

                          C 1 Reply Last reply May 8, 2019, 6:52 PM Reply Quote 0
                          • C
                            communitylinksd @KOM
                            last edited by May 8, 2019, 6:52 PM

                            @KOM b65a1ed5-3005-4acf-b73e-8de0106bf7af-image.png

                            No Packages Installed on ubuntu or pfsense

                            1 Reply Last reply Reply Quote 0
                            • K
                              KOM
                              last edited by May 8, 2019, 7:02 PM

                              Those rules look good. What is WANs? A gateway group? Can you show System - Routing - Gateways and System - Routing - Gateway Groups?

                              C 1 Reply Last reply May 8, 2019, 7:05 PM Reply Quote 0
                              • C
                                communitylinksd @KOM
                                last edited by May 8, 2019, 7:05 PM

                                @KOM a4a4765e-7c4d-42d4-ad3b-42bd04bf0594-image.png

                                b1d69908-4de0-4f63-8198-d7a68d853660-image.png

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                                • K
                                  KOM
                                  last edited by May 8, 2019, 7:14 PM

                                  I don't have a multi-WAN config so I don't have much knowledge there when it comes to gateway groups. Do other networks, like HOME or SECURITY, use the same gateway group? Are there any other clients on the TOWER network? Are these Ubuntu clients static or DHCP?

                                  C 1 Reply Last reply May 8, 2019, 7:24 PM Reply Quote 0
                                  • C
                                    communitylinksd @KOM
                                    last edited by May 8, 2019, 7:24 PM

                                    @KOM Home and Security Share a gateway and one WAN, Office Has its own gateway and WAN, Tower has its own Gateway and WAN. Tower is where the Ubuntu Clients are along with tons of Wireless Bridging Equipment that connects all my Employees back to the main office. We were running Windows PCs until the Microsoft Accounts got hacked for the 10th time this year.

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                                    • K
                                      KOM
                                      last edited by May 8, 2019, 7:27 PM

                                      Are these Ubuntu clients static or DHCP?

                                      C 1 Reply Last reply May 8, 2019, 7:28 PM Reply Quote 0
                                      • C
                                        communitylinksd @KOM
                                        last edited by May 8, 2019, 7:28 PM

                                        @KOM dhcp

                                        1 Reply Last reply Reply Quote 0
                                        • K
                                          KOM
                                          last edited by May 8, 2019, 7:34 PM

                                          What is the output of:

                                          sudo ip route | grep default
                                          
                                          C 1 Reply Last reply May 8, 2019, 7:50 PM Reply Quote 0
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