• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login
Netgate Discussion Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Search
  • Register
  • Login

How do you contact Netgate support ?

Scheduled Pinned Locked Moved Official Netgate® Hardware
2 Posts 2 Posters 353 Views
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • K
    KeithS
    last edited by May 10, 2019, 6:31 PM

    When you have a unit under warranty and the unit has a problem, how do you contact support? I've looked for over an hour and I haven't found a way.
    You can log in into the Support Portal but you have to have an account, but there's no way to create an account. So what gives?

    1 Reply Last reply Reply Quote 0
    • C
      chrismacmahon
      last edited by May 10, 2019, 6:33 PM

      Keith,

      You can create an account, scroll down a bit and it's on the right hand side.

      Tickets are the best way to get into contact with our team.

      https://go.netgate.com

      Need help fast? Our support is available 24/7 https://www.netgate.com/support/

      Do Not PM For Help!

      1 Reply Last reply Reply Quote 0
      2 out of 2
      • First post
        2/2
        Last post
      Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.
        This community forum collects and processes your personal information.
        consent.not_received