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    SG-4860

    Official Netgate® Hardware
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    • T
      twoodruff
      last edited by

      I have two SG-4860 devices that were purchased in April of 2016, which have suddenly died, each will power on for only a few seconds with a red status light. I can not access the console and after a few minutes they will turn off. Any suggestions on how to restore these devices?

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      • A
        akuma1x
        last edited by

        @twoodruff

        You have to contact support: https://go.netgate.com/support/login

        Jeff

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        • chrismacmahonC
          chrismacmahon
          last edited by

          Yup, Please open a ticket at https://go.netgate.com our team can look into this for you.

          Need help fast? Our support is available 24/7 https://www.netgate.com/support/

          Do Not PM For Help!

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