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    pfsense blocking personal email web sights without any rules configured

    Scheduled Pinned Locked Moved General pfSense Questions
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    • P
      pwrobot
      last edited by

      Hi all, I just set up a pfsense box for my home network, but as I am trying to use it, I can’t access my yahoo or google mail accounts. I have not changed any of the default firewall rules, other than disabling ipv6 since none of my devices are configured for it and I have no use for it.

      I was hoping that there was something I missed in setup that was doing this to me.

      All other websites seem to be working, but I have not tried any other protocols.

      Tanks ahead of time for the help ahead of time!

      RicoR JKnottJ 2 Replies Last reply Reply Quote 0
      • R
        rjabellax5
        last edited by

        Maybe you haven't configured the DNS Server in General Settings, Or your WAN interface had no IP address received from your ISP router.

        P johnpozJ 2 Replies Last reply Reply Quote 0
        • P
          pwrobot @rjabellax5
          last edited by

          @rjabellax5 when I went threw the base setup utility it asked me for a dns server so I put in the google's one's for bolt primary and secondary

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          • RicoR
            Rico LAYER 8 Rebel Alliance @pwrobot
            last edited by

            @pwrobot said in pfsense blocking personal email web sights without any rules configured:

            I can’t access my yahoo or google mail accounts.

            What exactly does this mean?
            It times out? Error message?

            -Rico

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            • JKnottJ
              JKnott @pwrobot
              last edited by

              @pwrobot said in pfsense blocking personal email web sights without any rules configured:

              Hi all, I just set up a pfsense box for my home network, but as I am trying to use it, I can’t access my yahoo or google mail accounts. I have not changed any of the default firewall rules, other than disabling ipv6 since none of my devices are configured for it and I have no use for it.

              What about other web sites? Accessing email sites is exactly the same as any other site, as far as pfSense is concerned, unless you have some rule that blocks them.

              BTW, no need to disable IPv6, if your ISP provides it. It has nothing to do with your problem. It's also the future of the Internet.

              PfSense running on Qotom mini PC
              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
              UniFi AC-Lite access point

              I haven't lost my mind. It's around here...somewhere...

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              • johnpozJ
                johnpoz LAYER 8 Global Moderator @rjabellax5
                last edited by johnpoz

                @rjabellax5 said in pfsense blocking personal email web sights without any rules configured

                Maybe you haven't configured the DNS Server in General Settings

                Not even required - since out of the box pfsense resolves.. To be honest the only thing you should do during the wizard about dns is check the box to not let dhcp set them.

                Since you state other site are working, then its not pfsense - pfsense has no clue to if the site is email or not email - they just use https like any other site.

                Do you have any other packages installed, pfblocker, ips?

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • P
                  pwrobot
                  last edited by

                  I am getting:
                  This site can’t be reached
                  The webpage at https://mail.google.com/mail/u/0/ might be temporarily down or it may have moved permanently to a new web address.
                  ERR_FAILED
                  All other web sights work - Netflix, amazon newegg, Pandora discord, YouTube ...
                  My ISP does not provide ipv6 yet, so it will not work at all.
                  I did the not let dhcp set dns as you recommended during setup and I have not installed anything other that the default packages included on the iso.
                  With my old router using stock config it was working fine, so I was expecting this stock setup to work similarly.

                  1 Reply Last reply Reply Quote 0
                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by johnpoz

                    And again pfsense doesn't have a clue to what is on that site be it email or not... Look to your browser to why it would give such error, clear its cache.

                    Your not running any other packages - proxy, pfblocker, snort? etc..

                    can you go to www.google.com?

                    ping that mail.google.com - does it resolve to an IP? That is going to be a cname that resolves too

                    $ ping mail.google.com

                    Pinging googlemail.l.google.com [172.217.9.69] with 32 bytes of data:
                    Reply from 172.217.9.69: bytes=32 time=12ms TTL=53
                    Reply from 172.217.9.69: bytes=32 time=11ms TTL=53

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                    1 Reply Last reply Reply Quote 0
                    • P
                      pwrobot
                      last edited by

                      I have cleared the cash now in my browser and still cant get to the site. I am though getting a different message:
                      This site can’t be reached
                      The webpage at
                      https://login.yahoo.com/account/...... might be temporarily down or it may have moved permanently to a new web address.
                      ERR_SSL_BAD_RECORD_MAC_ALERT
                      The google access is also sporadic at best.
                      the ping does come up with:
                      64 bytes from 172.217.15.69: icmp_seq=5 ttl=53 time=21.149 ms
                      google.com works just the mail. prefix does not work for any provider.

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                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        @pwrobot said in pfsense blocking personal email web sights without any rules configured:

                        ERR_SSL_BAD_RECORD_MAC_ALERT

                        Google for that error points to 3rd party antivirus, etc.. None of which has anything to do with pfsense!!

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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