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    Error : swap_pager_getswapsspace(): failed

    Scheduled Pinned Locked Moved Virtualization
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    • G
      gaudouy
      last edited by gaudouy

      Hello,

      For some time, my firewall pfsense (VM) crashes.
      I can not access it anymore (Web Interface) and sevices not working.

      I regularly have this error associated with this crash in the console:
      pfsense.jpg

      What to do, I despere: '(

      Thanks for advance :)

      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        Are you exhausting the SWAP space?

        If you're using SWAP at all it's usually a problem.

        Try running top -aSH at the command line. Let it run for 10s or so then hit 'q' to quit. Copy/paste the output here.

        Steve

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        • G
          gaudouy
          last edited by

          Thanks for your response :)

          The result of top -aSH :
          cmdpfsense.JPG

          and after an second test :

          cmdpfsense2.JPG

          What does that mean ?

          Thanks for advance

          Gauthier

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            No you need to run top -aSH not pftop.

            The output should look like this:

            last pid: 83069;  load averages:  0.00,  0.00,  0.00                        up 1+22:54:07  12:42:04
            122 threads:   3 running, 105 sleeping, 14 waiting
            CPU:  0.0% user,  0.0% nice,  0.4% system,  0.0% interrupt, 99.6% idle
            Mem: 8284K Active, 234M Inact, 554M Wired, 388M Buf, 3124M Free
            Swap: 
            
              PID USERNAME    PRI NICE   SIZE    RES STATE    C   TIME    WCPU COMMAND
               11 root        155 ki31      0    32K RUN      1  46.6H  99.77% [idle{idle: cpu1}]
               11 root        155 ki31      0    32K CPU0     0  46.5H  99.50% [idle{idle: cpu0}]
               12 root        -60    -      0   224K WAIT     0   8:39   0.28% [intr{swi4: clock (0)}]
            82921 root         20    0    13M  3844K CPU1     1   0:00   0.12% top -aSH
               19 root        -16    -      0    16K -        0   2:11   0.08% [rand_harvestq]
               55 root         -8    -      0    16K mdwait   0   0:06   0.07% [md1]
                0 root        -76    -      0   288K -        1   1:20   0.05% [kernel{if_config_tqg_0}]
               18 root        -16    -      0    16K pftm     0   1:01   0.02% [pf purge]
                0 root        -76    -      0   288K -        0   0:21   0.01% [kernel{if_io_tqg_0}]
            32713 root         20    0    11M  2716K nanslp   0   0:20   0.01% /usr/local/bin/dpinger -S -r 0 -
            69134 root         20    0    20M    11M select   0   0:00   0.01% sshd: root@pts/0 (sshd)
               24 root         16    -      0    16K syncer   1   0:14   0.01% [syncer]
            71903 root         20    0    10M  2288K select   1   0:17   0.01% /usr/sbin/powerd -b hadp -a hadp
            56969 root         20    0    11M  2504K select   0   0:03   0.01% /usr/local/sbin/radvd -p /var/ru
               20 root        -16    -      0    48K psleep   1   0:09   0.01% [pagedaemon{dom0}]
            50061 root         20    0    18M    18M select   1   0:12   0.01% /usr/local/sbin/ntpd -g -c /var/
               22 root         20    -      0    64K qsleep   1   0:06   0.00% [bufdaemon{bufdaemon}]
               50 root         -8    -      0    16K mdwait   1   0:01   0.00% [md0]
            32713 root         20    0    11M  2716K sbwait   1   0:06   0.00% /usr/local/bin/dpinger -S -r 0 -
              471 root         20    0    94M    25M kqread   0   0:05   0.00% php-fpm: master process (/usr/lo
            32713 root         20    0    11M  2716K nanslp   0   0:03   0.00% /usr/local/bin/dpinger -S -r 0 -
            19865 root         20    0    12M  3152K bpf      1   0:03   0.00% /usr/local/sbin/filterlog -i pfl
               22 root         20    -      0    64K sdflus   0   0:02   0.00% [bufdaemon{/ worker}]
               23 root        -16    -      0    16K vlruwt   0   0:01   0.00% [vnlru]
            

            Swap is actually disabled on that system but it would otherwise be shown there on the Swap: line.

            Steve

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            • G
              gaudouy
              last edited by

              Thanks for your response.

              I have this results :

              cmdpfsense3.JPG

              and after few minutes :

              cmdpfsense4.JPG

              What do you think ?

              Thanks for advance,
              Gauthier

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                You have 256MB RAM on that VM? That's not enough, you need 512MB minimum really. You might get away with 384 but I would not try that.

                Steve

                1 Reply Last reply Reply Quote 0
                • G
                  gaudouy
                  last edited by

                  Yes, i will upgrade the ram

                  1 Reply Last reply Reply Quote 0
                  • G
                    gaudouy
                    last edited by

                    When I upgrade the ram to 512MB i have this error :

                    cmdpfsense5.JPG

                    1 Reply Last reply Reply Quote 0
                    • G
                      gaudouy
                      last edited by

                      The result with the cmd top -aSH :

                      cmdpfsense6.JPG

                      1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        That was after shutting down and rebooting I assume?

                        No swap use and free RAM now which is good.

                        What hypervisor are you using?

                        Steve

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                        • G
                          gaudouy
                          last edited by

                          @stephenw10 said in Error : swap_pager_getswapsspace(): failed:

                          That was after shutting down and rebooting I assume?
                          No swap use and free RAM now which is good.
                          What hypervisor are you using?
                          Steve

                          Yes, I restarted and now I have this error.
                          The hypervisor is ESX 6.0.

                          I have also this error : "fcgicli"
                          cmdpfsense7.JPG

                          1 Reply Last reply Reply Quote 0
                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Hmm, try setting 768MB. Systems with less than 512MB do not enable OPcache so setting to 512 enables it. But I wonder if in fact not all 512MB is available somehow.

                            Or try setting just below 512MB so OPcache does not get enabled at all, 480MB maybe.

                            This seems to be fairly well documented. There are several other threads showing exactly the same issue when increasing to 512MB in VMWare it hits that error.

                            Steve

                            1 Reply Last reply Reply Quote 1
                            • G
                              gaudouy
                              last edited by

                              I create a new VM with 1024 MB and now i have zero problem.

                              Thanks for your help :)

                              1 Reply Last reply Reply Quote 1
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