Fatal trap 12: page fault while in kernel mode
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Hello.
We are having multiple random crash with pfsense on netgate sg5100.
We are getting this issue: Fatal trap 12: page fault while in kernel mode.
Please see the attached dump log file.
We suspected hyper-threading but the CPU doesn't have hyperthreading.
No PHP were errors found.Thanks for any help.
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Log file?
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Yes, we would need the full crash report. And multiple crash reports for comparison is useful.
Open a ticket with us if you think it's a hardware fault or don't want to post the crash reports publicly.
https://go.netgate.comSteve
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Sorry.
this is all the log file of each crash.
textdump.tar.7.txt textdump.tar.6.txt textdump.tar.5.txt textdump.tar.4.txt textdump.tar.3.txt textdump.tar.2.txt textdump.tar.1.txt textdump.tar.0.txt -
Maybe next time put all these logs in one zip file so that people trying to help you don't have to manually download many things?
The key error is fault code = supervisor read data, page not present, which leads me to believe potentially it's a memory error of some sort. Crashes like that are usually hardware-related.
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Also @stephenw10
I would like also to know if it normal that we cannot netgate coreboot upgrade even if we have bought a sg5100
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Yes, that's expected. The SG-5100 does not run Coreboot.
Steve
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@kom lazy
pid 12 "irq292: ix0:q1"
ix0 is the network card
pid 12 "irq297: ix1:q1"
ix1 is the network cardthis are repeated on your dump.
open a ticket as suggested by @stephenw10 -
Yes, please open a ticket. I would like to look at your config for this.
The crashes are all almost identical which indicates a software issue. And they are on all interfaces including both igb and ix which is very unusual.
For reference:
db:0:kdb.enter.default> show pcpu cpuid = 0 dynamic pcpu = 0x8a2100 curthread = 0xfffff8000704b620: pid 12 "irq296: ix1:q0" curpcb = 0xfffffe011c653a80 fpcurthread = none idlethread = 0xfffff80004958000: tid 100003 "idle: cpu0" curpmap = 0xffffffff82b8bc18 tssp = 0xffffffff82bbca90 commontssp = 0xffffffff82bbca90 rsp0 = 0xfffffe011c653a80 gs32p = 0xffffffff82bc32e8 ldt = 0xffffffff82bc3328 tss = 0xffffffff82bc3318 db:0:kdb.enter.default> bt Tracing pid 12 tid 100099 td 0xfffff8000704b620 pf_test_state_icmp() at pf_test_state_icmp+0x45a/frame 0xfffffe011c653160 pf_test() at pf_test+0x1a3a/frame 0xfffffe011c6533b0 pf_check_in() at pf_check_in+0x1d/frame 0xfffffe011c6533d0 pfil_run_hooks() at pfil_run_hooks+0x90/frame 0xfffffe011c653460 ip_input() at ip_input+0x441/frame 0xfffffe011c6534c0 netisr_dispatch_src() at netisr_dispatch_src+0xa8/frame 0xfffffe011c653510 ether_demux() at ether_demux+0x173/frame 0xfffffe011c653540 ether_nh_input() at ether_nh_input+0x32b/frame 0xfffffe011c6535a0 netisr_dispatch_src() at netisr_dispatch_src+0xa8/frame 0xfffffe011c6535f0 ether_input() at ether_input+0x26/frame 0xfffffe011c653610 vlan_input() at vlan_input+0x215/frame 0xfffffe011c6536c0 ether_demux() at ether_demux+0x15c/frame 0xfffffe011c6536f0 ether_nh_input() at ether_nh_input+0x32b/frame 0xfffffe011c653750 netisr_dispatch_src() at netisr_dispatch_src+0xa8/frame 0xfffffe011c6537a0 ether_input() at ether_input+0x26/frame 0xfffffe011c6537c0 ixgbe_rxeof() at ixgbe_rxeof+0x7fd/frame 0xfffffe011c653880 ixgbe_msix_que() at ixgbe_msix_que+0x96/frame 0xfffffe011c6538e0 intr_event_execute_handlers() at intr_event_execute_handlers+0xe9/frame 0xfffffe011c653920 ithread_loop() at ithread_loop+0xe7/frame 0xfffffe011c653970 fork_exit() at fork_exit+0x83/frame 0xfffffe011c6539b0 fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe011c6539b0 --- trap 0, rip = 0, rsp = 0, rbp = 0 --- db:0:kdb.enter.default> psSteve
