Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Ruckus Access Points Heartbeat lost in LAN

    Scheduled Pinned Locked Moved General pfSense Questions
    27 Posts 6 Posters 5.0k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • johnpozJ
      johnpoz LAYER 8 Global Moderator
      last edited by

      No that is not right... Once you see a discover and send the offer the client should send back ack..

      An intelligent man is sometimes forced to be drunk to spend time with his fools
      If you get confused: Listen to the Music Play
      Please don't Chat/PM me for help, unless mod related
      SG-4860 24.11 | Lab VMs 2.8, 24.11

      W 1 Reply Last reply Reply Quote 0
      • W
        WannabeMKII @johnpoz
        last edited by WannabeMKII

        @johnpoz said in Ruckus Access Points Heartbeat lost in LAN:

        No that is not right... Once you see a discover and send the offer the client should send back ack..

        Here's the other WAP. Is the DHCPACK we see here what we're looking for?

        Screenshot 2020-04-11 at 16.09.56.png

        JKnottJ 1 Reply Last reply Reply Quote 0
        • JKnottJ
          JKnott @WannabeMKII
          last edited by

          @WannabeMKII

          It looks like that .4091 isn't recognizing the offers and then, when it does accept and goes through the request and ack, it's doing the discover again. First off, when it gets the ack, it shouldn't be doing anything for about 1/2 - 2/3 of the lease time, but it's doing a discover again just seconds later. That is not normal! What happens if you try with a computer? If it gets an address and holds onto it, then the problem is with the switches.

          PfSense running on Qotom mini PC
          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
          UniFi AC-Lite access point

          I haven't lost my mind. It's around here...somewhere...

          1 Reply Last reply Reply Quote 0
          • W
            WannabeMKII
            last edited by WannabeMKII

            I've just checked a selection of other wired devices and you're right, every hour they're going through the process and that's it.

            So you think it's the switches between the pfsense box and the WAP's causing the issue?

            FYI - 2 hours (16:27) have passed since the IP reservations and here are the logs and no drop-off. But then as you say, it starts talking again...

            Screenshot 2020-04-11 at 16.31.24.png

            JKnottJ 1 Reply Last reply Reply Quote 0
            • JKnottJ
              JKnott @WannabeMKII
              last edited by

              @WannabeMKII said in Ruckus Access Points Heartbeat lost in LAN:

              FYI - 2 hours (16:27) have passed since the IP reservations and here are the logs and no drop-off. But then as you say, it starts talking again...

              The default lease time is 2 hours (7200 seconds). So, you should see accepts and acks about 1 - 1.5 hours after that.

              The normal process, when the device doesn't have an address, is discover, offer, request and ack. Then at interval, renewing the lease with requests and acks.

              PfSense running on Qotom mini PC
              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
              UniFi AC-Lite access point

              I haven't lost my mind. It's around here...somewhere...

              1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by johnpoz

                There is something with those clients, and the way dhcpd and those clients... If you send back ack, you sure and the F should not discover again..

                Those clients seemed hosed if you ask me... I would get on their forums about this behavior... Are they on the lastest firmware, etc..

                Once a client sends ack, he is telling the dhcp server - hey I accepted the lease, thanks! So why is he sending discover again?

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

                1 Reply Last reply Reply Quote 0
                • W
                  WannabeMKII
                  last edited by

                  Many thanks for your continued help on this, much appreciated and glad we got to the bottom of it!

                  It's been running fine for the last few days, which is great news!

                  They're both running the latest firmware, but, I'm going to provide the feedback to the manufacturer to get their feedback as to why it's happening in the first place.

                  Many thanks once again!

                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post
                  Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.