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    SG-4860-1U unbootable

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • A
      alchemyx
      last edited by alchemyx

      Hi,

      We have a HA pair of two SG-4860-1U. One of them just died. When we start it up it has red status LED and serial console is silent. We tried resetting it with a jumper and battery removal. I also replaced PSU with no luck. I assume it is dead as it can be.

      Unfortunately that device is EOL. Would you know where we can get replacement motherboard?

      Thanks and regards,
      Michał

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      • RicoR
        Rico LAYER 8 Rebel Alliance
        last edited by

        I‘d try with the Netgate Support:
        https://go.netgate.com/

        -Rico

        1 Reply Last reply Reply Quote 1
        • A
          alchemyx
          last edited by

          Hi Rico,

          Thanks for your reply. I contacted Netgate Sales regarding it. I also edited this post as I posted incorrect model number.

          Kind regards,
          Michał

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