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    Mods: Could we get some help with endless support posts here???

    Off-Topic & Non-Support Discussion
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    • KOMK
      KOM
      last edited by KOM

      This isn't a support forum. Netgate has plenty of those. And yet we have users who, for whatever reason, don't know where to post their problem so it invariably ends up here.

      Would it be possible to move the daily stream of support posts in this subforum to their proper place? I know I'm being OCD about it, but what's the point of having clearly delimited subforums if it's just going to be a free-for-all? We may as well just post everything to the TNSR forum since it's closest to the top...

      Previous mods used to move the support posts that end up in here to their proper place. That doesn't happen anymore.

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      • A
        akuma1x
        last edited by

        I'd be willing to help move posts around to the appropriate places, if needed.

        Jeff

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by

          I don't frequent the general section that often... But if I notice something in the wrong section I move it... But happy to move something you flag to its proper place.

          An intelligent man is sometimes forced to be drunk to spend time with his fools
          If you get confused: Listen to the Music Play
          Please don't Chat/PM me for help, unless mod related
          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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          • KOMK
            KOM
            last edited by

            Ivor used to be good for moving posts but he's long gone. I could flag posts but there are several every day. Maybe a pinned post at the top in CAPITAL LETTERS saying THIS IS NOT A SUPPORT FORUM! POST YOUR PROBLEMS ELSEWHERE!!! but I'm sure it would still be somehow ignored.

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by

              Yeah there are several spams every day... Not a big issue in my book as to the flags... The only thing that gets a bit annoying is when the same post gets flagged as spam like 4 times by different users ;) heheh

              I get a notification of flags, and most days forum is up in a window all the time... So if you flag something as wrong section I would normally respond quite quickly to it.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                That might help (check the category name now) :-)

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                Need help fast? Netgate Global Support!

                Do not Chat/PM for help!

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  hehehe - who is taking bets it doesn't ;)

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
                  SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    I also added a sticky, which will probably be ignored as well. :-)

                    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

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                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by

                      I think I will make a point of watching this section more now just to try and catch people that still post here ;)

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                      1 Reply Last reply Reply Quote 1
                      • KOMK
                        KOM
                        last edited by

                        Thank you both for your efforts.

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