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    Cannot get WAN port to light up

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • A
      allinarush
      last edited by

      I got a brand new setup. I went through the configuration for internet, tried to plug it up and the WAN port does not light up. When I goto interfaces I show WAN as em0. See my picture of the router, I have no way of knowing what is em0. Left to right or right to left? I did try to plug ethernet into every port to check and no go. Please see screenshots, thanks!!2.png 1.png ![0_1576014148061_pfsense.jpg](Uploading 97%) pfsense.jpg

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      • V
        viragomann @allinarush
        last edited by

        @allinarush said in Cannot get WAN port to light up:

        I have no way of knowing what is em0.

        That depends on your hardware.

        Go to Interfaces > Interface Assignments, open WAN and check if it is enabled.
        If it's enabled the dashboard should show an up-arrow in the WAN line, when you connect an active network device to it. So you should be able to try out. If you don't get a green arrow use another cable.

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        • A
          allinarush @viragomann
          last edited by

          @viragomann the port started working miraculously.

          Internet still does not. The port is enabled...
          It doesnt allow me to input the wan subnet but 255.255.255.240 is /28

          I have that in there but still no internet.

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by johnpoz

            And what error does it give you... Does it say that overlaps something?

            Doesn't matter if the interface is up or - you would still be able to set an IP..

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

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            • A
              allinarush
              last edited by

              There is no error, just no internet.

              GertjanG 1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                Well can you ping the gateway? What gateway did you set.. Kind of hard to go anywhere without a gateway.

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • GertjanG
                  Gertjan @allinarush
                  last edited by

                  @allinarush said in Cannot get WAN port to light up:

                  There is no error

                  Goto console mode.
                  Option 8.
                  Type

                  dmesg
                  

                  and look for any NIC messages .
                  Something there ?

                  Another test : connect the WAN cable to another device like a switch.
                  Use another cable that works on another interface.

                  Worst case : WAN port out. Not a big deal because you have spare - identical - ports (the OPT1-OPT4) - pick any and declare it WAN..

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

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