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Error "Fatal error: Uncaught Error: Call to undefined function gettext() in /usr/local/www/index.php:34 Stack trace: #0 {main} thrown in /usr/local/www/index.php on line 34"

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  • E
    eli
    last edited by Dec 17, 2019, 4:31 PM

    We started getting the same thing yesterday around 4 pm pacific time. It started on about 15 then was up to 20 by last night. We are now at 37 of 60 of our firewalls that are doing it. Exact same error when trying to login to GUI. passing traffic and reporting to Solarwinds. But cant manage or hit via vpn.

    Most of our firewalls are on 2.4.4 P2

    No updates or config was done it just happened out of nowhere.

    1 Reply Last reply Reply Quote 0
    • P
      pfrickroll
      last edited by Dec 17, 2019, 4:33 PM

      Yup started this morning, no changed been made in last 3 months.

      1 Reply Last reply Reply Quote 0
      • R
        rbgarga Developer Netgate Administrator
        last edited by Dec 17, 2019, 4:34 PM

        Could you please paste the output of the following command on one of these broken firewalls?

        head -n 40 /etc/rc.php_ini_setup

        Renato Botelho

        E 1 Reply Last reply Dec 17, 2019, 4:40 PM Reply Quote 0
        • J
          jimp Rebel Alliance Developer Netgate
          last edited by Dec 17, 2019, 4:37 PM

          @CDestiny said in Error "Fatal error: Uncaught Error: Call to undefined function gettext() in /usr/local/www/index.php:34 Stack trace: #0 {main} thrown in /usr/local/www/index.php on line 34":

          Having this issue also, here is a crashdump got, it almost looks like the storage dropped out, it cannot find its own files?!?!

          That's not related, start a new thread.

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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          1 Reply Last reply Reply Quote 0
          • E
            emil @rbgarga
            last edited by Dec 17, 2019, 4:40 PM

            @rbgarga
            #!/bin/sh

            rc.php_ini_setup

            part of pfSense (https://www.pfsense.org)

            Copyright (c) 2014-2018 Rubicon Communications, LLC (Netgate)

            All rights reserved.

            Licensed under the Apache License, Version 2.0 (the "License");

            you may not use this file except in compliance with the License.

            You may obtain a copy of the License at

            http://www.apache.org/licenses/LICENSE-2.0

            Unless required by applicable law or agreed to in writing, software

            distributed under the License is distributed on an "AS IS" BASIS,

            WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.

            See the License for the specific language governing permissions and

            limitations under the License.

            Set our operating platform

            VERSION=/bin/cat /etc/version
            MIN_REALMEM_FOR_OPCACHE=512

            if pkg-static info -e php72; then
            PHP_VER=7
            EXTENSIONSDIR="/usr/local/lib/php/20170718/"
            else
            PHP_VER=5
            EXTENSIONSDIR="/usr/local/lib/php/20131226/"
            fi

            Grab amount of memory that is detected

            if [ -f /var/log/dmesg.boot ]; then
            AVAILMEM=/bin/cat /var/log/dmesg.boot |/usr/bin/awk '/avail memory/ { memory=($4 / 1048576); printf("%0.0f\n", memory); exit}'
            else
            AVAILMEM=/sbin/dmesg -a |/usr/bin/awk '/avail memory/ { memory=($4 / 1048576); printf("%0.0f\n", memory); exit}'
            fi

            R 1 Reply Last reply Dec 17, 2019, 4:42 PM Reply Quote 0
            • R
              rbgarga Developer Netgate Administrator @emil
              last edited by Dec 17, 2019, 4:42 PM

              @emil It looks correct. What happens if you execute that script?

              /etc/rc.php_ini_setup

              Renato Botelho

              E 1 Reply Last reply Dec 17, 2019, 4:44 PM Reply Quote 0
              • E
                emil @rbgarga
                last edited by Dec 17, 2019, 4:44 PM

                @rbgarga

                Here is crash report PHP_errors.zip

                R 1 Reply Last reply Dec 17, 2019, 4:45 PM Reply Quote 0
                • R
                  rbgarga Developer Netgate Administrator @emil
                  last edited by Dec 17, 2019, 4:45 PM

                  @emil can you share /etc/rc.php_ini_setup with me? even send it to my email renato at netgate dot com.

                  and please confirm which pfSense version you are running

                  Renato Botelho

                  E 1 Reply Last reply Dec 17, 2019, 4:47 PM Reply Quote 0
                  • E
                    emil @rbgarga
                    last edited by Dec 17, 2019, 4:47 PM

                    @rbgarga Yes will send it to you.

                    1 Reply Last reply Reply Quote 0
                    • R
                      rbgarga Developer Netgate Administrator
                      last edited by Dec 17, 2019, 5:11 PM

                      Can someone try these commands on shell of a broken system and let me know if it fixes the issue?

                      # pkg update -f
                      # pkg upgrade -f pfSense-repo
                      # pkg info | grep pfSense-repo
                      
                      at this moment make sure it's running version 2.4.4_7 of this package
                      
                      # /etc/rc.php_ini_setup
                      

                      Renato Botelho

                      E 1 Reply Last reply Dec 17, 2019, 5:36 PM Reply Quote 1
                      • E
                        eli
                        last edited by Dec 17, 2019, 5:15 PM

                        We are loading up a fresh install on a box we have at our office. Will be heading out to first site with the issue in about an hour. I can run the scripts on the shell when I get hands on the box and will let you know the results.

                        Also the same site, we had our customer reboot the box. It came back up for about 10 minutes then went back into same error state.

                        E 1 Reply Last reply Dec 17, 2019, 5:18 PM Reply Quote 0
                        • E
                          emil @eli
                          last edited by Dec 17, 2019, 5:18 PM

                          @eli This is exactly what we are experiencing here almost on all pfSense firewalls. After firewall or PHP-FPM restart error is back like in 10 minutes.

                          1 Reply Last reply Reply Quote 0
                          • E
                            emil @rbgarga
                            last edited by Dec 17, 2019, 5:36 PM

                            I have ran commands and restarted PHP-FPM in console option 16. All is working good so far.

                            pkg update -f

                            pkg upgrade -f pfSense-repo

                            pkg info | grep pfSense-repo

                            at this moment make sure it's running version 2.4.4_7 of this package

                            /etc/rc.php_ini_setup

                            1 Reply Last reply Reply Quote 0
                            • S
                              stephenw10 Netgate Administrator
                              last edited by Dec 17, 2019, 5:37 PM

                              What pfSense packages did you have installed anyone who hit this?

                              Anything unusual?

                              Steve

                              1 Reply Last reply Reply Quote 0
                              • E
                                emil
                                last edited by Dec 17, 2019, 5:46 PM

                                Just Cron.

                                R 1 Reply Last reply Dec 17, 2019, 5:47 PM Reply Quote 0
                                • R
                                  rbgarga Developer Netgate Administrator @emil
                                  last edited by Dec 17, 2019, 5:47 PM

                                  @emil Do you have any extra item on your crontab?

                                  Renato Botelho

                                  E 1 Reply Last reply Dec 17, 2019, 5:48 PM Reply Quote 0
                                  • E
                                    emil @rbgarga
                                    last edited by Dec 17, 2019, 5:48 PM

                                    @rbgarga

                                            • root /usr/local/bin/php /usr/local/www/pfmonitor.checkin.php
                                    1 Reply Last reply Reply Quote 0
                                    • S
                                      stephenw10 Netgate Administrator
                                      last edited by Dec 17, 2019, 5:50 PM

                                      You have pfmonitor installed then?

                                      Anyone else hitting this running that?

                                      Steve

                                      E 1 Reply Last reply Dec 17, 2019, 6:08 PM Reply Quote 0
                                      • E
                                        emil @stephenw10
                                        last edited by Dec 17, 2019, 6:08 PM

                                        @stephenw10 Yes, I have pfmonitor installed.

                                        R 1 Reply Last reply Dec 17, 2019, 6:11 PM Reply Quote 0
                                        • R
                                          rbgarga Developer Netgate Administrator @emil
                                          last edited by Dec 17, 2019, 6:11 PM

                                          @emil I don't know the code of that pfmonitor.checkin.php, but I strongly believe it was the cause of the issue. I'm saying that because we tried several times to reproduce the issue here and we couldn't. That is the reason we don't support systems running 3rd party code.

                                          Renato Botelho

                                          E 1 Reply Last reply Dec 17, 2019, 6:16 PM Reply Quote 0
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