keeps on rebooting

[ozlecz]

ver=2.4.4 p3
apps installed=snort, squid, pfblocker

it works for a week then the system keeps rebooting..

please see attached file...it scrolls lots of pages and it will stop on this page before rebooting itself...

done sentinel check on the SSD but helath is 100%

[ozlecz]

Note: this same SSD when transferred to another identical box will behave the same.

[NollipfSense]

If a reboot didn't fix the issue, I would just reinstall pfSense.

[ozlecz]

re installation will surely stop the problem but i guess it wont be fixed.

=transferred the same ssd to an identical hardware and the same rebooting issue was duplicated
=pls see attached capture, i wanna see the root cause as we want to prevent the same error happening again

7360 issue.txt

[Gertjan]

I would bet on these two :

ufs_makeinode() at ufs_makeinode+0xa3/frame 0xfffffe0235e86580
ufs_create() at ufs_create+0x34/frame 0xfffffe0235e865a0

which means to me : troubles making a file ...

[ozlecz]

troubles making a file? means?

[Gertjan]

That info isn't included in the dump.

It could be a file on a ram disk, or more common : a file on your 'hard' disk.
It could be as simple as : no more space or more usual : file system hosed (repair with fsck on boot) up until disk-starts-to-die.

[ozlecz]

its a new system with 128gb transcend 370 series ssd. health was chcked via sentinal and it was 100% healthy

[stephenw10]

Yeah that looks like a filesystem issue. You should be able to recover that by manually running fsck -y / a few times (at least 3) from single user mode.

Steve

[ozlecz]

@stephenw10 weve replaced the SSD meantime but what if the problem comes back again

[Gertjan]

Easy !

1 ) if needed, shut down system properly. No power line ripping.
2) use an UPS and set it up so rule 1 applies when power goes away.

edit : Your SSD isn't probably physically damaged, only logically.
Never heard or saw of 'chkdsk' before ?
Some command line commands are needed to put things in place again, as @stephenw10 mentioned.

[stephenw10]

Yeah I doubt there is a problem with your SSD. The real question is what was causing the filesystem issue. It's almost always because the system lost power during writing the drive.

Steve

[ozlecz]

if its not a power issue, would there be a chance of a hardware issue?

[Gertjan]

How, according to you, could we know if something is wrong with your hardware ?

Bad sata cables, bad power supplies, all is possible.

[stephenw10]

Yes, it could be something else causing the drive write to fail mid-write. Bad SSD. Bad internal power. Bad cable.
I have seen bad SATA cables do some truly weird stuff, I would swap that out first if you have not already.

Steve