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    The graph does not display immediately

    Scheduled Pinned Locked Moved General pfSense Questions
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      It looks like the graphing that is done client side is initially failing as it's trying to show a few minutes but there is actually a 9hr offset there.

      Set the timezone correctly in System > General Setup. Set at least one ntp server there it can connect to.

      Steve

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      • N
        NullLouting @stephenw10
        last edited by

        @stephenw10

        'Timezone' Asia / Seoul

        Setting it to 'TimeServer' Korea NTP server does not change anything.

        Pfsense Tue Jan 28 09:17:15 KST 2020
        Korea Time Tue Jan 28 00:15:10 KST 2020

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          It can take a while to sync to NTP when the time is that far out.

          You can set the time and date manually using the date command. That should get it close enough to sync quicker using NTP.

          Steve

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          • N
            NullLouting @stephenw10
            last edited by

            @stephenw10

            Maybe it's my server computer problem.
            I'll check and comment on this afternoon...

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by johnpoz

              Lets forget the timezone thing for a bit.. your time still looks to be off if that those are your pfsense and you client your viewing the web gui from... Even when in different time zones your minutes should be the same.. you have a 17:15 for minutes:seconds and 15:10 for minutes:seconds - which is right about the time your seeing in delay of info right, couple of minutes.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Right the graph is mostly client side generated right? I will admit to not being all that sure on that!

                It starts out with a 9hr time difference in the data so you see almost nothing until it has enough data start scrolling and drops that first data point.

                Seems almost certain to be relate to the client/server time difference there. More likely the server.

                Steve

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                • N
                  NullLouting @stephenw10
                  last edited by

                  @stephenw10

                  Is it something you don't have to care about?

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                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator
                    last edited by

                    devices can be in different timezones... And still be the same time... UTC vs CST for example... Doesn't matter - the problem is your times are off more than just the timezone difference!

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                    • N
                      NullLouting @johnpoz
                      last edited by

                      @johnpoz

                      I was just uncomfortable checking the graph late.

                      Thank you for your help.

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                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        Well make sure you devices times line up.. Be it they are in different timezones or not.. The minutes:seconds should be the same... Hours would just be off by the different timezones. You shouldn't have to wait couple of minutes for graphs to populate.

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Yes, if the time is set correctly on both devices this will not be a problem. It looks like the pfSense end is ~9hrs out currently.

                          Steve

                          N 1 Reply Last reply Reply Quote 0
                          • N
                            NullLouting @stephenw10
                            last edited by

                            @stephenw10

                            It looks like my server computer problem.

                            If you install it on another server computer, the time is just right and the graph is displayed immediately.

                            Thank you for your help.

                            1 Reply Last reply Reply Quote 1
                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by

                              Well correct the time... Not sure why this thread is still going on?

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

                              N 1 Reply Last reply Reply Quote 0
                              • N
                                NullLouting @johnpoz
                                last edited by

                                @johnpoz

                                In fact, not only this but there are other problems as well, so I think I need to replace the server computer...

                                provelsP 1 Reply Last reply Reply Quote 0
                                • provelsP
                                  provels @NullLouting
                                  last edited by

                                  @NullLouting Just throwing this out there, but is the BIOS battery bad?

                                  Peder

                                  MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                                  BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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                                  • N
                                    NullLouting @provels
                                    last edited by

                                    @provels

                                    I don't know.....

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                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator
                                      last edited by

                                      Time being off would not a be a reason to replace it ;) Unless its specs no longer meet your needs, just fix whatever other problems it is having... But accurate time should take you like 10 seconds to fix, either set it by hand or point it to time source (ntp) or if your MS AD shop, make sure your DC are showing correct time and syncing with valid source. And all your member machines should be accurate..

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                                      N 1 Reply Last reply Reply Quote 0
                                      • N
                                        NullLouting @johnpoz
                                        last edited by

                                        @johnpoz
                                        Thank you

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                                        • johnpozJ
                                          johnpoz LAYER 8 Global Moderator
                                          last edited by johnpoz

                                          pfsense can be the ntp source for your whole network.. Are your devices doing that? What are your machines pointing to for time? Clearly something is not right if off by minutes.. And I don't really get why devices in the same location would be in different timezones?

                                          The times you posted are both listed as KST... So the times should be the same... Not 9 hours and couple of minutes off..

                                          What are you devices and pfsense using for time? Does your pfsense NTP status show its in sync - is it correct?

                                          ntp.jpg

                                          If pfsense time is correct?

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                                          N 1 Reply Last reply Reply Quote 0
                                          • N
                                            NullLouting @johnpoz
                                            last edited by NullLouting

                                            @johnpoz
                                            Another server computer was tested at my home.

                                            NTP information of the server computer that had the problem.20200128_233057.jpg

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