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    Unable to check for updates

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • F Offline
      fnarq
      last edited by

      Let me start with: I have already tried using the forum search.

      Running 2.4.4.-Release, and I'm unable to update pfsense. I can update packages. My DNS configuration hasn't changed in probably 9 months, and I'm pretty sure I've updated in that timeframe. I have been getting the "Retrieving Unable to check for updates" indication for about month now.

      Any thoughts?

      1 Reply Last reply Reply Quote 0
      • kiokomanK Offline
        kiokoman LAYER 8
        last edited by

        pfblocker running and blocking all countries
        or try
        SSH in, option 8, run:

        pfSense-upgrade -4
        

        ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
        Please do not use chat/PM to ask for help
        we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
        Don't forget to Upvote with the 👍 button for any post you find to be helpful.

        F 1 Reply Last reply Reply Quote 0
        • stephenw10S Online
          stephenw10 Netgate Administrator
          last edited by

          What hardware are you running on? Do you mean 2.4.4-release rather than 2.4.4pX?

          Steve

          F 1 Reply Last reply Reply Quote 0
          • F Offline
            fnarq @kiokoman
            last edited by

            @kiokoman said in Unable to check for updates:

            pfblocker running and blocking all countries
            or try
            SSH in, option 8, run:

            pfSense-upgrade -4
            

            So I tried this, and the FW started crashing upon reboot.alt text

            I have had this exact error several times before, and have never been able to get to the bottom of what's going on. I ended up having to reinstall and restore the config. I then upgraded to the latest 2.4.5 snapshot, as I suspect some kind of unique config issue with my setup on 2.4.4-p3.

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            • F Offline
              fnarq @stephenw10
              last edited by

              @stephenw10 said in Unable to check for updates:

              What hardware are you running on? Do you mean 2.4.4-release rather than 2.4.4pX?

              Steve

              I am running a Qotom box. Yes, I was on 2.4.4-release. As I stated in my other reply on this matter, I have had issues three or four times where the box would become unreachable over the network, I'd pull it and put a monitor on it, and I would find it throwing that cert error on line 46 (don't ask me why I remember that, no idea, but I do). If it was a hardware error, would I see a software crash on the same line multiple times? Seems not. I am wondering if I don't have some configuration database inconsistency that I perpetuate somehow.

              GertjanG 1 Reply Last reply Reply Quote 0
              • GertjanG Offline
                Gertjan @fnarq
                last edited by

                @fnarq said in Unable to check for updates:

                configuration database inconsistency

                The file system is ok ?
                Some messages you cans ee on the console while booting ?
                File system full ? (like people install Squid and forgetting it logs a GB a day ...)

                If you setup isn't that massive, install from scratch, re enter your settings. You'll be having a clean base.
                Use the downloaded config.xml backup file as a guideline. It's readable by a human and has all the details about your settings.
                If errors still arrive, you can rule out the software (as is runs for hundreds of thousands of us).

                Btw : use 2.4.4-p3 - or go to 2.4.5 RC direct. Don't keep old bugs (versions) around.

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                F 1 Reply Last reply Reply Quote 0
                • F Offline
                  fnarq @Gertjan
                  last edited by

                  @Gertjan said in Unable to check for updates:

                  @fnarq said in Unable to check for updates:

                  configuration database inconsistency

                  The file system is ok ?
                  Some messages you cans ee on the console while booting ?
                  File system full ? (like people install Squid and forgetting it logs a GB a day ...)

                  If you setup isn't that massive, install from scratch, re enter your settings. You'll be having a clean base.
                  Use the downloaded config.xml backup file as a guideline. It's readable by a human and has all the details about your settings.
                  If errors still arrive, you can rule out the software (as is runs for hundreds of thousands of us).

                  Btw : use 2.4.4-p3 - or go to 2.4.5 RC direct. Don't keep old bugs (versions) around.

                  File system seems ok, is definitely not full. It looks like things fail when trying to call function gettext() in /etc/inc/certs.inc:46

                  I agree, 2.4.4p3 seems to be the gold standard, but I have repeatedly had the same error, so it has to be something with my configuration, but I don't know where to start. My certificates seem to work as intended.

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                  • stephenw10S Online
                    stephenw10 Netgate Administrator
                    last edited by

                    @fnarq said in Unable to check for updates:

                    gettext() in /etc/inc/certs.inc:46

                    When you see that it's because it failed to load a required php library. That's usually either a filesystem issue or because it somehow pulled in a bad pkg at somepoint and you now have incorrect versions. It's possible that happened if you selected 2.4.5 and then did not upgrade.

                    I would backup your config and install 2.4.4p3 clean from there TBH.

                    Steve

                    F 1 Reply Last reply Reply Quote 0
                    • F Offline
                      fnarq @stephenw10
                      last edited by

                      @stephenw10 said in Unable to check for updates:

                      @fnarq said in Unable to check for updates:

                      gettext() in /etc/inc/certs.inc:46

                      When you see that it's because it failed to load a required php library. That's usually either a filesystem issue or because it somehow pulled in a bad pkg at somepoint and you now have incorrect versions. It's possible that happened if you selected 2.4.5 and then did not upgrade.

                      I would backup your config and install 2.4.4p3 clean from there TBH.

                      Steve

                      When you say "install 2.4.4.p3 clean"... do you mean restore from backup, or hand-configure from scratch?

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                      • stephenw10S Online
                        stephenw10 Netgate Administrator
                        last edited by

                        I mean re-install the firmware so you know you have a good OS/filesystem. Then restore your config into that.

                        Steve

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