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Configuration with Two SIP Connections

Scheduled Pinned Locked Moved General pfSense Questions
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  • L
    lusekelo
    last edited by Feb 21, 2020, 8:35 AM

    SIP Config.png

    Dear all, thanks for the answers you have given. I have considered to post the picture of my current setup so that you may know exactly how to advise me.

    I have Two providers (ISP 1 & ISP 2) that I have them terminated into my pfSense as shown. Similarly I have a IP PBX and VOIP Phones(extensions) connected to the switch as shown.

    I have already configured all extensions and the PBX and all seem to work well. But I fail to find the correct way to configure SIP to work in my network.

    Looking forward to your help.

    1 Reply Last reply Reply Quote 0
    • S
      stephenw10 Netgate Administrator
      last edited by Feb 21, 2020, 3:26 PM

      Ok, so in a situation with only phones behind the firewall and an external PBX you usually do not need to do anything on the firewall. No port forwards are required and firewall rules on WAN cannot do anything without port forwards.

      Here you have the PBX behind pfSense so you would normally require SIP and RDP ports forwarding to to it.
      There should be no reason why you cannot forward SIP and RDP from both providers to the PBX though.

      What problem are you actually seeing here?

      Steve

      L 1 Reply Last reply Feb 22, 2020, 11:14 AM Reply Quote 0
      • L
        lusekelo @stephenw10
        last edited by Feb 22, 2020, 11:14 AM

        @stephenw10

        I have configured SIP and RDP and they seem to work for one Provider whose Gateway is the default. But for the other I am still facing an issue. I am trying to ping the provider SIP Server but I cannot get it. Is there anything to be done in the routing since the packets seem to go to the default gateway.

        1 Reply Last reply Reply Quote 0
        • S
          stephenw10 Netgate Administrator
          last edited by Feb 22, 2020, 12:13 PM

          Ah, it's actually two VoIP providers and two ISPs?

          Then, yes, you will need a rule on the internal interface to pass traffic going to the new provider with the 2nd gateway set so it leaves that way. Make sure that rule is above any default pass rule.

          Steve

          L 2 Replies Last reply Feb 22, 2020, 1:53 PM Reply Quote 0
          • L
            lusekelo @stephenw10
            last edited by Feb 22, 2020, 1:53 PM

            @stephenw10

            Yes I have two ISPs who also provide me the VOIP service. I will apply the suggestion given to see how things work.

            Thanks Steve.

            1 Reply Last reply Reply Quote 0
            • L
              lusekelo @stephenw10
              last edited by Feb 24, 2020, 10:56 AM

              @stephenw10

              To which interface will I exactly apply these rules. Will they be applied to the associated interface where the ISP link is connected or just to the LAN interface.

              Suppose I want to make a call using a specific provider will it be necessary to define static routes.

              Thanks
              -Lusekelo

              1 Reply Last reply Reply Quote 0
              • S
                stephenw10 Netgate Administrator
                last edited by Feb 24, 2020, 12:36 PM

                You just need to make sure the PBX uses the correct WAN to reach the whichever provider it's connecting to. So you can policy route that using a firewall rule on the internal interface as I suggested or you could add static routes. Static routes will apply globally where as a policy route could be applied to only traffic from the PBX for example. In this case it probably doesn't make much difference as only the PBX should be connecting to the provider.

                Steve

                1 Reply Last reply Reply Quote 0
                • C
                  chpalmer
                  last edited by Feb 24, 2020, 6:50 PM

                  Double NAT'd behind both WAN's

                  Triggering snowflakes one by one..
                  Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                  L 1 Reply Last reply Feb 28, 2020, 6:58 AM Reply Quote 0
                  • S
                    stephenw10 Netgate Administrator
                    last edited by Feb 24, 2020, 10:54 PM

                    Ah, I had assumed those 10. IPs were just examples and that the two WANs were real public IPs.

                    If they are not it's hard to see how the first connection works. But you would certainly have to forward all the traffic through each ISP router in that case.

                    Steve

                    L 1 Reply Last reply Feb 28, 2020, 7:14 AM Reply Quote 0
                    • L
                      lusekelo @chpalmer
                      last edited by Feb 28, 2020, 6:58 AM

                      @chpalmer

                      I have applied 1:1 NAT to each WAN for Voice Connection to PBX but it does not produce the expected result. Only one WAN seems to work which is in default gateway. Is there any rule or anything else I need to apply?

                      Thanks
                      -Lusekelo

                      1 Reply Last reply Reply Quote 0
                      • L
                        lusekelo @stephenw10
                        last edited by Feb 28, 2020, 7:14 AM

                        @stephenw10

                        You are right Stephen, the IPs are not actual. However one provider is using Private and the other has provided a Public IP. I have added routes back to providers network but still cannot reach the SIP Server of one provider. The provider who is using a public IP is reachable by the PBX

                        Thanks,
                        -Lusekelo

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                        • S
                          stephenw10 Netgate Administrator
                          last edited by Feb 28, 2020, 2:09 PM

                          Is the second providers network reachable at all? From anywhere?

                          I assume you mean they supplied a modem/router device and it is NATing the connection?

                          If they are really giving you a private IP to connect to as the SIP trunk I'm not sure how you're supposed to reach it.

                          Steve

                          L 1 Reply Last reply Feb 28, 2020, 3:20 PM Reply Quote 0
                          • L
                            lusekelo @stephenw10
                            last edited by Feb 28, 2020, 3:20 PM

                            @stephenw10

                            Thank you for your concern in my case.

                            When the configuration from the second provider is directly done to the PBX Box while the first is through pfsense, I can use both Providers at the same time. My situation is, I do not want to hook providers into into the PBX hoping in the future I may have other Voice Connection from other providers as well. Connecting the PBX through the switch I think in my case is the optimal one just as I described in the diagram.

                            -Lusekelo

                            1 Reply Last reply Reply Quote 0
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