Netgate SG-1100 randomly reboots?



  • Hello, I've recently noticed that my SG-1100 has been rebooting. It appears to be happening about once a day and at random. I don't think I've ever had this issue before, but I could have because my Internet goes out quite a bit from having a crappy DSL line that retrains a lot, so I factor a lot of internet disconnects as simply being the DSL. I did check my modem and did not have any recent retrains. My internet goes out and I notice in my log channel that my pfsense router has restarted. Same thing happened yesterday. It seems to happen in the morning too. I haven't changed any configuration, only thing that I've messed with is setting up the logs to go to my syslog server so I can watch firewall logs all day. Everything goes to syslog and as a result the webgui logs are empty. I also have "Disable writing log files to the local disk" checked to not wear out the flash and eat up more cpu. I'm not sure if syslog has anything to do with the restarting, my SG-1100 could of very well been restarting before but I never noticed as I didn't watch the logs like I do now. I hardly ever log into my pfSense router, maybe once every 3-6 months as it's a configure and done type situation. When it restarts it doesn't spit anything out on syslog as to why it's crashed. You'd think if it was a kerenl panic, out of memory or swap or something it'd spit something out? On syslog when the internet goes out it's dead silent and then like 30secs later or so it says syslogd: restart and then starts showing the bootup process.

    Here are the logs,
    https://pastebin.com/raw/bDzMxDS0

    If you need lots of the restart from yesterday, let me know, I can pull them.
    Netgate SG-1100
    Version: 2.4.4-RELEASE-p3
    BIOS: 2017.03-armada-17.10.2-g6a6581a-dirty

    Packages:
    iftop
    Status_Traffic_Totals
    (Latest versions)

    Services:
    dhcpd
    dpinger
    ntpd
    sshd
    syslogd

    I run DNS off my homeserver using powerdns recursor.

    Thank you!


  • LAYER 8 Netgate

    Please open a ticket at https://go.netgate.com/. Thanks.



  • My SG-1100 is frequently rebooting 2 to 3 X a day.

    Netgate SG-1100
    Serial: NTG1846000457
    Netgate Device ID: cfb56b2e164b1fab60b2
    Netgate Crypto ID: 0123ce5d2f69727bee
    BIOS Vendor: U-Boot
    Version: 2017.03-armada-17.10.2-g6a6581a-dirty
    Release Date: Thu Nov 1 2018
    Version 2.4.4-RELEASE-p2 (arm64)


  • LAYER 8 Netgate

    @Derelict said in Netgate SG-1100 randomly reboots?:

    Please open a ticket at https://go.netgate.com/. Thanks.


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