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    Very slow login to dashboard++

    Scheduled Pinned Locked Moved General pfSense Questions
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    • D
      Deathmelon
      last edited by

      Hey, I have a pfSense-box that was working fine when I set it up two days ago, but yesterday it started needing a minute+ to reach the dashboard when clicking the Login-button. After that, when the dashboard has been reached everything works fine and there's no more delay with two exceptions: The System > Update page loads slow, and also the Update > Update Settings-page. It also loads slowly if I at any point click the pfSense-logo to return to the dashboard. Aside from that, everything runs and routes as it should, as far as I can tell. The system was newly setup, so there's nothing special about its settings. All I did was setup a VLAN for our downstairs tenant and block so the VLAN can't talk to our LAN. What's making my setup lag behind in these cases?

      Thanks.

      NollipfSenseN B 2 Replies Last reply Reply Quote 0
      • NollipfSenseN
        NollipfSense @Deathmelon
        last edited by

        @Deathmelon Well, I learned something new today...never knew one could click on the pfSense logo to get the dashboard...I have always chose Status > Dashboard. It surely sounds normal...many background processing happens on the dashboard that could cause a slight delay...doesn't appear to be something to worry about.

        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

        1 Reply Last reply Reply Quote 0
        • GertjanG
          Gertjan
          last edited by

          Like : If you are using the RSS widget : updating it ?
          Or : checking for an update ?
          Or : ......

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          NollipfSenseN 1 Reply Last reply Reply Quote 0
          • D
            Deathmelon
            last edited by

            One minute delay every time I access the dashboard sounds like a bit more than a slight delay, no? I might be wrong.

            NollipfSenseN 1 Reply Last reply Reply Quote 0
            • NollipfSenseN
              NollipfSense @Gertjan
              last edited by

              @Gertjan I think he means System > Update. I just noticed the RSS widget...that's a shortcut? Never used it.

              pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
              pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

              1 Reply Last reply Reply Quote 0
              • NollipfSenseN
                NollipfSense @Deathmelon
                last edited by

                @Deathmelon If you never get there then, I would say something is wrong. What version pfSense is you using?

                pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                1 Reply Last reply Reply Quote 0
                • GertjanG
                  Gertjan
                  last edited by Gertjan

                  @NollipfSense : when you login, you wind up on the Dashboard.

                  That page can collect info also from 'the outside'.
                  If DNS is bad or the the entire Internet connection is 'bad', then things will slow down ... eventually up until time out of the used sub systems like DNS time out ... and the page (Dashboard) gets shown.
                  What happened could be seen in the (activate all details is settings of the log) system logs, DNS log and others.

                  What I would do : console/SSH, and tail -f | clog .... the system log and DNS at the same time.
                  Log into pfSense and inspect the logs real time ...

                  The subject is known, btw - as are 'broken DNS setups, bad connections, etc'. Take note that our upstream boxes and routers are not equal, neither are our land lines, the DNS's we are using, etc. Even the Netgate servers are somewhat busy these last several hours.
                  All this is probably temporary.
                  Btw : the Internet as a whole isn't really as it used to be right know .... strange things are happeing right now, and Netflix shares did not drop last a week. You know why.

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  1 Reply Last reply Reply Quote 0
                  • kiokomanK
                    kiokoman LAYER 8
                    last edited by

                    some seconds maybe but a minute of delay is symptom of routing problem / connectivity issue.
                    there are widget that need internet to work like "System information" that check for updates, "gateway monitoring", "rss" and so on
                    https://redmine.pfsense.org/issues/9677
                    i'm pretty sure that there are other redmine about it but i was unable to find it right now..

                    ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                    Please do not use chat/PM to ask for help
                    we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                    Don't forget to Upvote with the 👍 button for any post you find to be helpful.

                    1 Reply Last reply Reply Quote 1
                    • NollipfSenseN
                      NollipfSense
                      last edited by

                      I hope the OP is still here reading!

                      pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                      pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                      1 Reply Last reply Reply Quote 0
                      • D
                        Deathmelon
                        last edited by

                        Yes, he is :)

                        1 Reply Last reply Reply Quote 0
                        • D
                          Deathmelon
                          last edited by

                          It's still going slow, but today I got an error message instead of login.

                          CSRF check failed. Your form session may have expired, or you may not have cookies enabled.

                          1 Reply Last reply Reply Quote 0
                          • kiokomanK
                            kiokoman LAYER 8
                            last edited by kiokoman

                            nothing to worry about, just clean the cache/cookies of the browser

                            ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                            Please do not use chat/PM to ask for help
                            we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                            Don't forget to Upvote with the 👍 button for any post you find to be helpful.

                            1 Reply Last reply Reply Quote 0
                            • B
                              bla @Deathmelon
                              last edited by

                              @deathmelon Did you ever manage to solve this issue? I've been experiencing exactly the same thing for three days (slow dashboard + slow System/Update pages). I have no clue as to why. Everything is working correctly, no internet issues, DNS working fine. Just slow dashboard and update pages...

                              GertjanG 1 Reply Last reply Reply Quote 0
                              • GertjanG
                                Gertjan @bla
                                last edited by

                                @bla said in Very slow login to dashboard++:

                                no internet issues

                                for your LAN devices.

                                @bla said in Very slow login to dashboard++:

                                Just slow dashboard and update pages...

                                for pfSense itself I would be less sure ^^

                                No "help me" PM's please. Use the forum, the community will thank you.
                                Edit : and where are the logs ??

                                DerelictD 1 Reply Last reply Reply Quote 0
                                • DerelictD
                                  Derelict LAYER 8 Netgate @Gertjan
                                  last edited by

                                  This is almost always because the firewall itself is having trouble resolving names.

                                  Resolve something like www.google.com in Diagnostics > DNS Lookup and post the results. Maybe resolve a couple random names that aren't cached.

                                  Chattanooga, Tennessee, USA
                                  A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                  DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                  Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                  B 1 Reply Last reply Reply Quote 0
                                  • B
                                    bla @Derelict
                                    last edited by

                                    @derelict Yep, you were right. Ran a DNS Lookup and noticed that one of the DNS servers being used by the firewall had very high latency. Removed it and everything went back to normal. Thanks.

                                    GertjanG 1 Reply Last reply Reply Quote 0
                                    • GertjanG
                                      Gertjan @bla
                                      last edited by

                                      @bla said in Very slow login to dashboard++:

                                      that one of the DNS servers being used

                                      Keep in mind : you don't have to enter during setup any DNS server.
                                      The resolver already knows where the 13 original main 'root' servers are, as these are build into the code.
                                      No need to pas on your DNS info elsewhere.

                                      No "help me" PM's please. Use the forum, the community will thank you.
                                      Edit : and where are the logs ??

                                      1 Reply Last reply Reply Quote 0
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