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DNS issue while connected to OpenVPN

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  • J
    jimp Rebel Alliance Developer Netgate
    last edited by Apr 13, 2020, 2:57 PM

    Yes, but it pushes that to the client, it doesn't affect how the server behaves.

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    1 Reply Last reply Reply Quote 0
    • A
      albertmiclat
      last edited by Apr 13, 2020, 3:05 PM

      @jimp
      Ok, so if i want this setting to be active i must export a new Windows client configuration correct?

      by default DNS resolver is enabled, im not sure where the ACL where can i check this?
      39664538-b62c-455d-b681-23fcf228dc1c-image.png

      thanks

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      • J
        jimp Rebel Alliance Developer Netgate
        last edited by Apr 13, 2020, 3:05 PM

        That wouldn't affect VPN clients in any way, only the firewall itself.

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        • A
          albertmiclat
          last edited by Apr 13, 2020, 3:08 PM

          Ok..

          Also make sure that the DNS resolver is configured with an ACL to allow the OpenVPN client subnet to make DNS queries. how can i check this settings?

          thanks

          1 Reply Last reply Reply Quote 0
          • J
            jimp Rebel Alliance Developer Netgate
            last edited by Apr 13, 2020, 3:11 PM

            Services > DNS Resolver, Access Lists tab

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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            A 1 Reply Last reply Apr 13, 2020, 3:17 PM Reply Quote 0
            • N
              noplan
              last edited by Apr 13, 2020, 3:11 PM

              do you use the netBios setting ?
              out of the blue
              brNP

              A 1 Reply Last reply Apr 13, 2020, 3:14 PM Reply Quote 0
              • A
                albertmiclat @noplan
                last edited by Apr 13, 2020, 3:14 PM

                @noplan if you are referring to this? then yes
                0bb43550-5432-4794-b73c-4adb41933907-image.png

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                • A
                  albertmiclat @jimp
                  last edited by Apr 13, 2020, 3:17 PM

                  @jimp looks like DNS resolver is not enabled, can i still proceed to add the ACL or this must be enable first?
                  2b932d0d-b61c-430f-9953-12e0a361fb3a-image.png

                  1 Reply Last reply Reply Quote 0
                  • J
                    jimp Rebel Alliance Developer Netgate
                    last edited by Apr 13, 2020, 3:17 PM

                    Are you using the DNS Forwarder then?

                    Or what are the clients using for DNS if not the firewall?

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                    A 1 Reply Last reply Apr 13, 2020, 3:23 PM Reply Quote 0
                    • A
                      albertmiclat @jimp
                      last edited by Apr 13, 2020, 3:23 PM

                      @jimp DNS forwarders also not enabled.

                      our clients is using our Windows DNS servers..

                      configured on here System > General Setting
                      cb552701-a081-4d6e-b5e3-0fb1fe5aeb22-image.png

                      and here for OpenVPN
                      4bb91fb3-91a8-460c-abee-85ce44a1d883-image.png

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                      • J
                        jimp Rebel Alliance Developer Netgate
                        last edited by Apr 13, 2020, 3:28 PM

                        OK so the firewall would not be involved in their DNS at all. The "Block outside DNS" box is about all you can do there other than trying to solve client issues.

                        Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                        A 1 Reply Last reply Apr 13, 2020, 3:31 PM Reply Quote 0
                        • A
                          albertmiclat @jimp
                          last edited by Apr 13, 2020, 3:31 PM

                          @jimp Ok.

                          so for the "Block outside DNS" i need to generated a new Windows client configuration with "Block outside DNS" tick to get this setting in effect?

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                          • J
                            jimp Rebel Alliance Developer Netgate
                            last edited by Apr 13, 2020, 3:33 PM

                            You can check the box on the server which may help. If it doesn't, then try exporting a fresh client.

                            If neither one helps then it's something else entirely, most likely not in OpenVPN. Could be on the client or the DNS server, but either way, not pfSense and unlikely to be OpenVPN.

                            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                            Do not Chat/PM for help!

                            A 1 Reply Last reply Apr 13, 2020, 3:36 PM Reply Quote 0
                            • A
                              albertmiclat @jimp
                              last edited by Apr 13, 2020, 3:36 PM

                              @jimp Thanks jimp.. I will do some testing first. Thanks!

                              1 Reply Last reply Reply Quote 0
                              • A
                                albertmiclat
                                last edited by Apr 14, 2020, 5:26 AM

                                @jimp base on my testing the user still encounter the same problem unable to resolves DNS hostname.

                                my openvpn subnet is 10.50.0.0/22, i noticed when the user is getting 10.50.1.X ip address they encounter the DNS issue.

                                i dont have any clue where to check next, any advice will be greatly appreciated. Thanks

                                G 1 Reply Last reply Apr 14, 2020, 8:47 AM Reply Quote 0
                                • G
                                  Gertjan @albertmiclat
                                  last edited by Apr 14, 2020, 8:47 AM

                                  @albertmiclat said in DNS issue while connected to OpenVPN:

                                  the user is getting 10.50.1.X ip address

                                  Ok for the IP, but what about the IP of the DNS the client received ? Why not mentionning it ? The gateway and mask while you're at it.
                                  The DNS IP is your DNS server in your/a network ? Can it be accessed by the OpenVPN client ? Is the DNS set up to receive DNS requests from OpenVPN clients ?
                                  Note : You're not using pfSense as a DNS for your networks, but some other device. So pfSense OpenVPN server should be set up accordingly. How ? depends on your network ....

                                  I guess you should use :

                                  8ec8feee-860a-4759-8fa3-3b246ae7084a-image.png

                                  where a.b.c.d is your DNS.

                                  No "help me" PM's please. Use the forum, the community will thank you.
                                  Edit : and where are the logs ??

                                  A 1 Reply Last reply Apr 14, 2020, 10:11 AM Reply Quote 1
                                  • A
                                    albertmiclat @Gertjan
                                    last edited by Apr 14, 2020, 10:11 AM

                                    @Gertjan this setting are set accordingly.
                                    07591d2c-a065-4376-8903-9bc0d27473ad-image.png

                                    users also getting the right configurations
                                    1f004c7c-6f8b-4432-967b-127e72658708-image.png

                                    cannot ping both ip and hostname
                                    0e52010c-f78a-4252-a487-3963572f94eb-image.png

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                                    • A
                                      albertmiclat
                                      last edited by albertmiclat Apr 14, 2020, 10:38 AM Apr 14, 2020, 10:22 AM

                                      here's is one of the user who are not having issue can ping both ip and hostname and the ip address is 10.50.0.x
                                      37d3b9bf-576b-446c-9848-a779a808aa18-image.png

                                      0aa7ad35-8895-4904-bbf2-3068f0887ece-image.png

                                      102d47a4-2e25-4e0c-8fb1-be38cb4d7345-image.png

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                                      • J
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by Apr 14, 2020, 10:46 AM

                                        what is the local network of these clients that don't work..

                                        So the ipconfig /all for these clients, and the routing table

                                        route print

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
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                                        A 1 Reply Last reply Apr 14, 2020, 10:58 AM Reply Quote 0
                                        • A
                                          albertmiclat @johnpoz
                                          last edited by albertmiclat Apr 14, 2020, 11:02 AM Apr 14, 2020, 10:58 AM

                                          @johnpoz this user is having DNS issue

                                          fe096ce7-0202-4cb9-baa9-0b2332d9ac8a-image.png

                                          fb4a4ca3-27bc-4d05-8d36-0eab0704fe7c-image.png

                                          032e5a99-7d4c-4521-9de2-8969b6ff2ca3-image.png

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