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    DNS issue while connected to OpenVPN

    Scheduled Pinned Locked Moved OpenVPN
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    • A
      albertmiclat @jimp
      last edited by

      @jimp DNS forwarders also not enabled.

      our clients is using our Windows DNS servers..

      configured on here System > General Setting
      cb552701-a081-4d6e-b5e3-0fb1fe5aeb22-image.png

      and here for OpenVPN
      4bb91fb3-91a8-460c-abee-85ce44a1d883-image.png

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        OK so the firewall would not be involved in their DNS at all. The "Block outside DNS" box is about all you can do there other than trying to solve client issues.

        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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        • A
          albertmiclat @jimp
          last edited by

          @jimp Ok.

          so for the "Block outside DNS" i need to generated a new Windows client configuration with "Block outside DNS" tick to get this setting in effect?

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          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by

            You can check the box on the server which may help. If it doesn't, then try exporting a fresh client.

            If neither one helps then it's something else entirely, most likely not in OpenVPN. Could be on the client or the DNS server, but either way, not pfSense and unlikely to be OpenVPN.

            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

            Need help fast? Netgate Global Support!

            Do not Chat/PM for help!

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            • A
              albertmiclat @jimp
              last edited by

              @jimp Thanks jimp.. I will do some testing first. Thanks!

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              • A
                albertmiclat
                last edited by

                @jimp base on my testing the user still encounter the same problem unable to resolves DNS hostname.

                my openvpn subnet is 10.50.0.0/22, i noticed when the user is getting 10.50.1.X ip address they encounter the DNS issue.

                i dont have any clue where to check next, any advice will be greatly appreciated. Thanks

                GertjanG 1 Reply Last reply Reply Quote 0
                • GertjanG
                  Gertjan @albertmiclat
                  last edited by

                  @albertmiclat said in DNS issue while connected to OpenVPN:

                  the user is getting 10.50.1.X ip address

                  Ok for the IP, but what about the IP of the DNS the client received ? Why not mentionning it ? The gateway and mask while you're at it.
                  The DNS IP is your DNS server in your/a network ? Can it be accessed by the OpenVPN client ? Is the DNS set up to receive DNS requests from OpenVPN clients ?
                  Note : You're not using pfSense as a DNS for your networks, but some other device. So pfSense OpenVPN server should be set up accordingly. How ? depends on your network ....

                  I guess you should use :

                  8ec8feee-860a-4759-8fa3-3b246ae7084a-image.png

                  where a.b.c.d is your DNS.

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  A 1 Reply Last reply Reply Quote 1
                  • A
                    albertmiclat @Gertjan
                    last edited by

                    @Gertjan this setting are set accordingly.
                    07591d2c-a065-4376-8903-9bc0d27473ad-image.png

                    users also getting the right configurations
                    1f004c7c-6f8b-4432-967b-127e72658708-image.png

                    cannot ping both ip and hostname
                    0e52010c-f78a-4252-a487-3963572f94eb-image.png

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                    • A
                      albertmiclat
                      last edited by albertmiclat

                      here's is one of the user who are not having issue can ping both ip and hostname and the ip address is 10.50.0.x
                      37d3b9bf-576b-446c-9848-a779a808aa18-image.png

                      0aa7ad35-8895-4904-bbf2-3068f0887ece-image.png

                      102d47a4-2e25-4e0c-8fb1-be38cb4d7345-image.png

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                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        what is the local network of these clients that don't work..

                        So the ipconfig /all for these clients, and the routing table

                        route print

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
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                        • A
                          albertmiclat @johnpoz
                          last edited by albertmiclat

                          @johnpoz this user is having DNS issue

                          fe096ce7-0202-4cb9-baa9-0b2332d9ac8a-image.png

                          fb4a4ca3-27bc-4d05-8d36-0eab0704fe7c-image.png

                          032e5a99-7d4c-4521-9de2-8969b6ff2ca3-image.png

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                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator
                            last edited by

                            Well no overlap with the local network..

                            When you do a tracert to 10.25.1.38, you see first hop is end of the tunnel?

                            Can you ping the end of the tunnel? See the gateway listed there in the route print 10.50.1.37

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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                            • A
                              albertmiclat @johnpoz
                              last edited by

                              @johnpoz this is another user unfortunately the prev is already end his session

                              • tracert to 10.25.1.38 doesnt show anything
                              • ping to the gateway also request time out

                              9a2cfbcc-8fc7-4622-ae89-e80dc0cf0c11-image.png

                              da48b2af-ad44-428e-b250-b7fdc24c935b-image.png

                              d973edef-84c2-4ee2-9dc8-c8d393aafe3b-image.png

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                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by johnpoz

                                Well if you can not get to the end of the tunnel, its not going to be able to talk to the dns on the other end of the tunnel..

                                Are the machines that are failing have any 3rd party firewall/security software on them?

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                • A
                                  albertmiclat @johnpoz
                                  last edited by

                                  @johnpoz nope no firewall/security software..

                                  as mentioned previously this happens when the user get this subnet 10.50.1.X but when the user gets 10.50.0.X no issue, this behavior puzzled me more..

                                  may subnet is 10.50.0.0/22

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                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator
                                    last edited by

                                    hmmm - didn't notice that..

                                    What are the rules in your openvpn interface on pfsense?

                                    example:

                                    rules.jpg

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                    • A
                                      albertmiclat @johnpoz
                                      last edited by

                                      @johnpoz the usual rules..
                                      6cb5f4ea-ed42-4a39-9259-5da48d27176e-image.png

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                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator
                                        last edited by

                                        Can we see route print from client that is working.

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                        • A
                                          albertmiclat @johnpoz
                                          last edited by

                                          @johnpoz this working client

                                          e9372920-65db-4b51-b6ba-90b35ef77fd8-image.png

                                          a99dccef-cd7e-4044-a751-4b706a459c1d-image.png

                                          7e00f87e-4118-41e4-9e0d-c71424e2ac45-image.png

                                          f9b5cc66-c7d8-4c84-9e43-52bda335aec0-image.png

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                                          • johnpozJ
                                            johnpoz LAYER 8 Global Moderator
                                            last edited by

                                            hmmmm - maybe I just need to finish waking up, more coffee ;)

                                            But sorry nothing currently jumping out to me on what is the issue here.. Other than yeah, if you can not talk to your gateway at the end of the tunnel, its not going to be possible to talk to some dns server that is on the other end of the tunnel..

                                            The big ? is why? hmmmmm?

                                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                                            If you get confused: Listen to the Music Play
                                            Please don't Chat/PM me for help, unless mod related
                                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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