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    Time always slow 2.4.5

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • T
      three
      last edited by

      Which nuc are you using?

      1 Reply Last reply Reply Quote 0
      • F
        funktified
        last edited by

        Its a custom Leader SN4-PLUS NUC sourced in Australia and I cannot identify what the board is. This is the second unit and I know with the first unit I did not have any time issues whatsoever. That is, exactly the same hardware bought within a few days of each other (so same batch I would assume).

        Sorry, I cannot point you to a page as there is none that I can find, however the specs are:

        • Intel Celeron N3350
        • 4GB
        • 64GB Storage
        • Windows 10 Professional
        • 4x Serial RS232
        • 2x RJ45
        • HDMI, Mini DP
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        • T
          three
          last edited by three

          Mh. I just watched the video. The only thing I saw was that you were not having a WAN connection. Does it also show these symptoms if you have a connection to internet?

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          • F
            funktified
            last edited by funktified

            It doesnt matter whether its connected or not - whether ports re0 or re1 is connected on any platform it will always run slow. I even run pfSense 2.4.5 for a week, I think date only moved 2 hours according to the system!

            ๐Ÿ˜ญ ๐Ÿ˜ญ ๐Ÿ˜ญ

            Correction: it will always run slow on any version of FreeBSD it appears - not any other platforms

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            • T
              three
              last edited by

              If I understand you correctly, you got two devices. One of which works flawlessly and one of which shows this strange behaviour. Since NUCs are not too hard to deal with if it comes to swapping ssd, I'd swap the one installed in the bad one to the good one, boot it up and check the goods ones behaviour under the very same circumstances. If it still works OK I'd go back to the reseller and request a replacement.

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              • F
                funktified
                last edited by

                Good idea, however have 2 issues with that unfortuantely:

                1. The other NUC is in production
                2. the eMMC I think is Soldered

                EItherways, its not easy for me to remove the one in production and I dont have a spare M.2 as it has a spare slot. Maybe Ill try converting this M2 to a SATA and try to install on that.

                Be back once installed

                BTW @three thanks for your time in bouncing ideas ๐Ÿ‘

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                • DaddyGoD
                  DaddyGo
                  last edited by

                  That's what I mean:

                  https://www.electronics-tutorials.ws/connectivity/real-time-clocks.html
                  https://en.wikipedia.org/wiki/Real-time_clock

                  on the MOBO

                  Cats bury it so they can't see it!
                  (You know what I mean if you have a cat)

                  F 1 Reply Last reply Reply Quote 1
                  • F
                    funktified @DaddyGo
                    last edited by

                    @DaddyGo Sorry - did I miss a comment? RTC seems like the clock module, however how can I utilise that as the NUC is still under warranty and I dont want to change any parts during its warranty?

                    @three I had configured a SATA drive and installed 2.4.5 and the time is still off unfortunately

                    provelsP 1 Reply Last reply Reply Quote 0
                    • provelsP
                      provels @funktified
                      last edited by provels

                      @funktified I think you have a hardware issue with the RTC module, bad part. I'd return. That's what your battery feeds when the unit is off and between updates. But if you've already broken the old battery off, I think you're SOL.

                      Peder

                      MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                      BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

                      1 Reply Last reply Reply Quote 1
                      • DaddyGoD
                        DaddyGo
                        last edited by DaddyGo

                        The RTC includes a crystal oscillator (in fact, it is the clock of the synchronous base) that keeps the time, when there is no NTP update.........
                        Well, it could be faulty on the motherboard.

                        like this:

                        https://handsontec.com/index.php/product/32-768khz-quartz-crystal/

                        There are many forms, you canโ€™t fix it, so submit an RMA request.

                        Cats bury it so they can't see it!
                        (You know what I mean if you have a cat)

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                        • F
                          funktified
                          last edited by funktified

                          @provels said in Time always slow 2.4.5:

                          But if you've already broken the old battery off, I think you're SOL.

                          Yup... I think I definitely have wacked the original OEM battery!

                          @DaddyGo said in Time always slow 2.4.5:

                          There are many forms, you canโ€™t fix it, so submit an RMA request.

                          I will try this approach as to what provels suggested and see if I can get an RMA.

                          Thank you everyone for the help and will update if there is a solution apart from RMA/paper wight.

                          Just in case it could be of use in the future, I had created this thread on FreeBSD forum: https://forums.freebsd.org/threads/time-slow-on-minipc.75602/

                          1 Reply Last reply Reply Quote 1
                          • DaddyGoD
                            DaddyGo
                            last edited by

                            You welcome

                            Cats bury it so they can't see it!
                            (You know what I mean if you have a cat)

                            1 Reply Last reply Reply Quote 0
                            • F
                              funktified
                              last edited by

                              Just an update - my awesome Account Manager pushed the RMA through and now works perfectly.

                              So definitely something with that board that caused the issue.

                              Thank you again eveyone for your contributions.

                              1 Reply Last reply Reply Quote 0
                              • T
                                three
                                last edited by

                                I am glad it worked out for you. And thanks for coming back and letting us know.

                                1 Reply Last reply Reply Quote 0
                                • DaddyGoD
                                  DaddyGo
                                  last edited by DaddyGo

                                  Frenetic news, THX.

                                  If already, we talk in the forum...
                                  Pls, allow me to draw your attention to something.
                                  I see that a Realtek ethernet controller (2 pcs.) is integrated into the NUC (https://www.freebsd.org/cgi/man.cgi?re(4))

                                  Realtek is not a good choice for pfSense it has serious drawbacks.
                                  True supported, but there will always be problems with it, if you are looking for a bit on this topic in the forum, it is not specifically recommended. (for example IPS netmap support)

                                  The next time you invest in a SOHO category pfSense box, choose Netgate dedicated devices (it's not advertising, they're really good) or this: PcEngines APU boards, : https://www.pcengines.ch/apu4d4.htm
                                  (my favorite and there are more than 40 of them)

                                  or
                                  https://www.netgate.com/solutions/pfsense/sg-5100.html
                                  Both the APU and Netgate devices have a enthusiastic support group on the forum.

                                  Intel ethernet controllers work flawlessly with NGFW, such as I350 / I340 / I210-AT / I211.
                                  https://www.freebsd.org/cgi/man.cgi?igb(4)

                                  Also, keep in mind that, Intel has a vulnerability: https://meltdownattack.com/, this is somewhat resolved, but does not affect AMD and ARM CPUs, for example.

                                  Of course, if these are available in your country (AU).

                                  Thanks for reading through my experience and if I can help you with anything, I am at your disposal.

                                  Cats bury it so they can't see it!
                                  (You know what I mean if you have a cat)

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                                  • F
                                    funktified
                                    last edited by

                                    @DaddyGo Thank you very much for your tips. I agree with regards to getting original Netgate/Intel products and would have preferred the SG-3100, however they were and are currently not readily available in Australia, and if they were, we cant trust our main postal carrier to deliver on time.

                                    We also compromised, that for its purpose as a SOHO that doesnt require mission critical (excluding Chronic HypoNet Syndrome inducing tantrums in (pre)adolescents) access and the current econmic uncertainty, this solution will do until next year when we can upgrade again in addition to its readily available warranty.

                                    Thank you nonetheless and will keep your comments for future reference.

                                    1 Reply Last reply Reply Quote 0
                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator
                                      last edited by

                                      @funktified said in Time always slow 2.4.5:

                                      however they were and are currently not readily available in Australia, and if they were, we cant trust our main postal carrier to deliver on time.

                                      Just out of curiosity... Did you check with any of the 8 sellers that show for au?
                                      https://www.netgate.com/partners/locator.html#australia

                                      I clicked on the premier listed one website, they show they have 3100's and ship within 24 hours.. And says they ship express post (next day)..

                                      I see this mentioned as an excuse quite often.. Just curious if users actually check is all..

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                      F 1 Reply Last reply Reply Quote 0
                                      • F
                                        funktified @johnpoz
                                        last edited by

                                        @johnpoz said in Time always slow 2.4.5:

                                        Just curious if users actually check is all..

                                        Yes... No... No I did not... Blocked location and cookies in browser only showed EU blue and green dots ... shhh gentle ID-10-T Alert!

                                        Region default showed All and only EU with my browser initially and I therefore assumed they were the only sellers when I quickly searched and didnt find Oceania/AUNZ - only realised you can select a region to actually find more even with blocked location although I didnt think Oceania/AUNZ was grouped in Asia.

                                        At least its given me a greater appreciation of the Netgate community and that RTC is somewhat important on FreeBSD platforms! ๐Ÿ‘ ๐Ÿ‘

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                                        • johnpozJ
                                          johnpoz LAYER 8 Global Moderator
                                          last edited by johnpoz

                                          Its quite possible netgate could put in better effort in making sure users can get their products in other parts of the world.

                                          But I run into multiple threads of users saying they are doing diy builds because the netgate is not available in their regions, etc. But when I look there always seems to be multiple places to get them in that area ;)

                                          But not actually living in that area of the world, its hard to know if maybe that listed company is just shitty, or their prices are too high? Exchange rates and electronics can be tricky as well.. And how companies set prices for things with exchange rates always seems odd to me.. Examples of this are easy to see in just soho type routers.. You might find product X selling for $100 USD... But then you find it for 100 quid somewhere in the UK.. .But if it costs 100 USD, with the exchange rate shouldn't it only cost like ยฃ80..

                                          So to me, for example price of 3100 here in the states is $400, so with the current exchange rate to AUD shouldn't it be like 600 AUD... But that one site I checked showed $750 AUD... That doesn't seem right??? But maybe has to do with taxes or tariffs or whatever - maybe that company just looking to make a nice profit.. What is always curious to me is what did they buy it for..

                                          For sure not an economic major - but to me if exchange rate of currency is X to Y... Then cost of goods should follow that exchange rate.. Sure there could be differences in cost to manufacture in different regions of the globe.. So A made in A might cost X, while A made in B might only cost C in region B.. But I doubt that is what is going on all the time, I think most of the time you see these differences in cost that don't follow the exchange rate is companies up to shenanigans :)

                                          Price of something is always going to follow what the market will bear ;)

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                                          1 Reply Last reply Reply Quote 0
                                          • JeGrJ
                                            JeGr LAYER 8 Moderator
                                            last edited by

                                            @johnpoz said in Time always slow 2.4.5:

                                            So to me, for example price of 3100 here in the states is $400, so with the current exchange rate to AUD shouldn't it be like 600 AUD... But that one site I checked showed $750 AUD... That doesn't seem right??? But maybe has to do with taxes or tariffs or whatever - maybe that company just looking to make a nice profit.. What is always curious to me is what did they buy it for..

                                            Just to throw in another thought: US prices are often/always without any further taxes. Prices e.g. in Germany when you don't run a strict B2B shop for companies only always include VAT. Don't know if the shop you checked auto-included VAT, import taxes and/or shipping - just sayin' :)

                                            Don't forget to upvote ๐Ÿ‘ those who kindly offered their time and brainpower to help you!

                                            If you're interested, I'm available to discuss details of German-speaking paid support (for companies) if needed.

                                            johnpozJ 1 Reply Last reply Reply Quote 0
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