Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Voucher creation for Dummies

    Scheduled Pinned Locked Moved Captive Portal
    2 Posts 2 Posters 337 Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • ?
      A Former User
      last edited by

      Hey All
      You can consider the following more as a training issue than a technical one
      but if someone has faced that situation already I will be more than happy to read the feedbacks.
      I am running a pfsense instance in a charitable association.
      To provide access to the internet to the people we support we are using the voucher system and that work great.
      I have been in charge of generating the voucher rolls from timr to time in pfsense.
      Now I have to go away for some weeks and I need to train a complete pfsense neophyte to do that voucher roll creation task.
      As any of you has faced that situation?
      How did you overcome it ?
      Thanks for your advises
      Pierre

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan @A Former User
        last edited by

        Hi,

        @pierrelyon said in Voucher creation for Dummies:

        As any of you has faced that situation?

        Yep. Half the planet was working from home last month.
        These people are now aware that some activities can be done "from everywhere" ;)

        You could write down the steps you do.
        Try to enumerate what can go wrong - and what to do.
        Use your phone for some serious stuff : film yourself doing it.
        Then : meet up with the candidate that replaces you.
        Tell him what a voucher code is - and be sure he actually understands it.
        Show him how to make a voucher roll.
        Let him always test one of the new vouchers himself before he thinks he's done.

        Btw : you can prepare also yourself enough vouchers roles for a week, or even longer. Print them out, put a date or number per page and you're good.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • First post
          Last post
        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.