Where can i submit crash reports

Mr_JinX

Hi,

Can anyone point me in the direction to submit a crash report, please

-Chris

DaddyGo

@Mr_JinX

Hi,
https://docs.netgate.com/pfsense/en/latest/development/obtaining-panic-information-for-developers.html

Mr_JinX

@DaddyGo Hi, It doesn't look like i have the option to submit it,

DaddyGo

@Mr_JinX

Hi,

is this a Netgate hardware?
or your own configuration?

if you have your own configuration, download file and share in the forum

you can also do this from the shell here:
/var/crash

++++edit: I think, Netgate genuine hardware, it sends a crash report anyway
(the Netgate guys know more about this, if any exist and associated with for example, Netgate ID)
BTW, this crash report in principle appears in the Netgate support data collector
(at least I would configure it, that way)

Mr_JinX

@DaddyGo said in Where can i submit crash reports:

wnload file and share in the for
Hi

Its running in Hyper-v 2.4.5 P1, its the 2nd time its crashed and rebooted now.

textdump.tar.0 info.0 Crash Error.txt

jimp

Fatal trap 12: page fault while in kernel mode
cpuid = 2; apic id = 02
fault virtual address	= 0x58aa5c6
fault code		= supervisor read data, page not present
instruction pointer	= 0x20:0xffffffff80d57a78
stack pointer	        = 0x28:0xfffffe00002e72c0
frame pointer	        = 0x28:0xfffffe00002e72c0
code segment		= base 0x0, limit 0xfffff, type 0x1b
			= DPL 0, pres 1, long 1, def32 0, gran 1
processor eflags	= interrupt enabled, resume, IOPL = 0
current process		= 0 (hvevent2)
trap number		= 12
panic: page fault
cpuid = 2
KDB: enter: panic

db:0:kdb.enter.default>  show pcpu
cpuid        = 2
dynamic pcpu = 0xfffffe026cb25580
curthread    = 0xfffff80005dd2000: pid 0 "hvevent2"
curpcb       = 0xfffffe00002e7cc0
fpcurthread  = none
idlethread   = 0xfffff8000525a000: tid 100005 "idle: cpu2"
curpmap      = 0xffffffff834f1c40
tssp         = 0xffffffff835a33a0
commontssp   = 0xffffffff835a33a0
rsp0         = 0xfffffe00002e7cc0
gs32p        = 0xffffffff835a9ff8
ldt          = 0xffffffff835aa038
tss          = 0xffffffff835aa028
tlb gen      = 5304139
db:0:kdb.enter.default>  bt
Tracing pid 0 tid 100120 td 0xfffff80005dd2000
kdb_enter() at kdb_enter+0x3b/frame 0xfffffe00002e6f70
vpanic() at vpanic+0x19b/frame 0xfffffe00002e6fd0
panic() at panic+0x43/frame 0xfffffe00002e7030
trap_pfault() at trap_pfault/frame 0xfffffe00002e7080
trap_pfault() at trap_pfault+0x49/frame 0xfffffe00002e70e0
trap() at trap+0x29d/frame 0xfffffe00002e71f0
calltrap() at calltrap+0x8/frame 0xfffffe00002e71f0
--- trap 0xc, rip = 0xffffffff80d57a78, rsp = 0xfffffe00002e72c0, rbp = 0xfffffe00002e72c0 ---
m_tag_locate() at m_tag_locate+0x28/frame 0xfffffe00002e72c0
bpf_mtap() at bpf_mtap+0x19d/frame 0xfffffe00002e7330
vlan_start() at vlan_start+0x1b6/frame 0xfffffe00002e73b0
if_transmit() at if_transmit+0x16e/frame 0xfffffe00002e73f0
ether_output_frame() at ether_output_frame+0x98/frame 0xfffffe00002e7420
ether_output() at ether_output+0x6d7/frame 0xfffffe00002e74b0
ip_output() at ip_output+0x138d/frame 0xfffffe00002e75e0
ip_forward() at ip_forward+0x2c3/frame 0xfffffe00002e7680
ip_input() at ip_input+0x724/frame 0xfffffe00002e7710
netisr_dispatch_src() at netisr_dispatch_src+0xa2/frame 0xfffffe00002e7760
ether_demux() at ether_demux+0x15b/frame 0xfffffe00002e7790
ether_nh_input() at ether_nh_input+0x32c/frame 0xfffffe00002e77f0
netisr_dispatch_src() at netisr_dispatch_src+0xa2/frame 0xfffffe00002e7840
ether_input() at ether_input+0x26/frame 0xfffffe00002e7860
vlan_input() at vlan_input+0x215/frame 0xfffffe00002e7910
ether_demux() at ether_demux+0x144/frame 0xfffffe00002e7940
ether_nh_input() at ether_nh_input+0x32c/frame 0xfffffe00002e79a0
netisr_dispatch_src() at netisr_dispatch_src+0xa2/frame 0xfffffe00002e79f0
ether_input() at ether_input+0x26/frame 0xfffffe00002e7a10
hn_chan_callback() at hn_chan_callback+0xf29/frame 0xfffffe00002e7af0
vmbus_chan_task() at vmbus_chan_task+0x22/frame 0xfffffe00002e7b20
taskqueue_run_locked() at taskqueue_run_locked+0x185/frame 0xfffffe00002e7b80
taskqueue_thread_loop() at taskqueue_thread_loop+0xb8/frame 0xfffffe00002e7bb0
fork_exit() at fork_exit+0x83/frame 0xfffffe00002e7bf0
fork_trampoline() at fork_trampoline+0xe/frame 0xfffffe00002e7bf0
--- trap 0, rip = 0, rsp = 0, rbp = 0 ---

That trace doesn't look familiar to me, but it seems to have crashed when trying to find an mbuf tag, so maybe it's an issue with mbuf exhaustion. (Though usually that would crash when trying to allocate one...)

What features do you have enabled? (Things like captive portal, limiters, CARP/HA, etc)

What does netstat -m show?